Ala. Admin. Code r. 770-X-1-.03 - Adequacy Of Service

(1) The entire plant of each utility shall be constructed and installed in accordance with accepted good practice. Every utility shall render adequate service to the public and shall make such reasonable improvements, extensions and enlargements to its facilities as may be necessary to meet customer growth and demand in its service territory.

(2) Each utility shall, so far as practicable, operate and maintain its entire plant and system in such condition as will enable it to furnish safe, adequate, and continuous service at all times.

(a) Each utility shall, in the event of an emergency threatening the integrity of its system, take such action, including interruption of service to a customer or customers, as shall in the judgment of such utility be appropriate to prevent or alleviate such emergency and enable such utility to continue or restore its service consistent with the public welfare.

(b) In such instances, the good faith judgment of the Utility shall be deemed conclusive on all parties involved and the Utility shall be under no liability with respect to any such curtailment or interruption.

(3) Extension Plan

(a) Each utility shall have on file with the Commission an acceptable policy for extensions of its service where such extensions are in excess of the regular rates for service and for which the customer shall be required to pay all or part of the cost. Such policies shall be kept current by the utilities and shall be subject to review by the Commission. Such policies shall be the basis upon which a customer's cost for such extensions will be paid.

(b) Utilities that intend to improve, expand, or extend their plant, facilities or equipment in the usual course of business shall submit a plan at least annually describing and/or updating such changes to the Commission for informational purposes only. Reports required under RSE shall satisfy this requirement for those utilities operating under an RSE plan.

Notes

Ala. Admin. Code r. 770-X-1-.03

Effective January 1968. Amended September 1970. Amended October 1988. Filed with LRS February 5, 2013. Filed for Codification in the Alabama Administrative Code by the Alabama Public Service Commission on February 5, 2013, pursuant to Code of Ala. 1975, § 41-22-7.

Author: Alabama Public Service Commission

Statutory Authority: Code of Ala. 1975, §§ 37-1-32, 37-1-38, 37-1-49, 37-1-52, 37-1-57, 37-4-28.