Ala. Admin. Code r. 770-X-1-.05 - Complaints

Each utility shall keep a full and complete record of all complaints which are made to it by its customers through the Commission. The record shall show the date and the character of the complaint and disposition made thereof. This record shall be open at all times to the Commission and shall be preserved for three years after date of final disposition of complaint.

Notes

Ala. Admin. Code r. 770-X-1-.05
Effective January 1968. Amended October 1988. Filed with LRS February 5, 2013. Filed for Codification in the Alabama Administrative Code by the Alabama Public Service Commission on February 5, 2013, pursuant to Code of Ala. 1975, § 41-22-7.

Author: Alabama Public Service Commission

Statutory Authority: Code of Ala. 1975, §§ 37-1-32, 37-1-38, 37-1-57, 37-1-82.

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