Ariz. Admin. Code § R19-3-408 - Procedure for Claiming Prizes

A. To claim a prize of up to and including $599, the claimant shall present the ticket or other Lottery-approved proof of game purchase to any participating licensed Lottery retailer or to a Lottery office, or mail the ticket to a Lottery office for validation. The licensed retailer shall pay a winner a prize up to and including $100 and may pay a winner a prize up to and including $599 provided that:
1. All applicable ticket validation criteria in this chapter has been satisfied; and
2. A proper validation slip, which is an authorization to pay, has been issued by the terminal.
B. To claim a prize that the retailer does not validate or is not authorized to pay, including all prizes of $600 or more, the claimant shall submit a claim form, available from any retailer and online, and the ticket to the Lottery. If the claim is:
1. Verified and validated by the Lottery as a winning ticket, the Lottery shall make payment of the amount due to the claimant, less any authorized debt set-off amounts and/or withheld taxes.
2. Denied by the Lottery, the claimant shall be notified within 15 days from the day the claim is received in the Lottery office.
C. If a prize winner dies prior to receiving full payment, the Lottery shall pay all remaining prize money to the prize winner's beneficiary or to any person designated by an appropriate judicial order.
D. The Lottery is discharged of all liability upon claim verification and payment of the prize.
E. By accepting a prize, the winner, his or her heirs, or legal representative agrees to indemnify and hold harmless, release, and discharge the Lottery, its employees, directors, and Commissioners from and against loss, claim, damage, suit, or injury arising out of or relating to the acceptance of the prize.
F. Payment of prize money shall not be accelerated ahead of its normal date of payment.

Notes

Ariz. Admin. Code § R19-3-408
New Section made by final rulemaking at 11 A.A.R. 393, effective February 15, 2005 (Supp. 04-4). Amended by final rulemaking at 28 A.A.R. 3668, effective 1/3/2023.

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