Ariz. Admin. Code § R19-3-410 - Disputes Concerning a Ticket or Prize

A. If a dispute between the Lottery and a claimant occurs concerning a ticket or prize, the Lottery, at the sole discretion of the Director, is authorized to may replace the disputed ticket or prize with a ticket or tickets of equivalent sales price for any subsequent drawing from the same game, or any current game of equivalent value.
B. If a defective ticket is purchased, the Lottery, at the sole discretion of the Director, may replace the defective ticket with a ticket or tickets of equivalent sales price from the same game, or any current game of equivalent value.
C. Replacement of the disputed ticket is the sole and exclusive remedy for a claimant.

D If a dispute between the Lottery and a claimant occurs concerning the eligibility of an entry into an.y drawing, the Director is authorized to place any person's eligible entry into a subsequent drawing or drawings.

Notes

Ariz. Admin. Code § R19-3-410
New Section made by final rulemaking at 11 A.A.R. 393, effective February 15, 2005 (Supp. 04-4). Amended by final rulemaking at 28 A.A.R. 3668, effective 1/3/2023.

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