Ariz. Admin. Code § R4-26-417 - Licensing Time Frames

A. For the purpose of A.R.S. § 41-1073, the Board establishes the following time frames:
1. Initial license.
a. Overall time frame: 120 days,
b. Administrative completeness review time frame: 30 days, and
c. Substantive review time frame: 90 days;
2. Renewal license.
a. Overall time frame: 150 days,
b. Administrative completeness review time frame: 60 days, and
c. Substantive review time frame: 90 days; and
3. Initial registration as an out-of-state health care provider of telehealth services.
a. Overall time frame: 120 days,
b. Administrative completeness review time frame: 30 days, and
c. Substantive review time frame: 90 days.
B. An applicant and the Executive Director of the Board may agree in writing to extend the substantive review and overall time frames by no more than 25 percent of the overall time frame.
C. The administrative completeness review time frame begins when the Board receives the application materials required under R4-26-403, R4-26-408(C) and (D), or as prescribed under A.R.S. § 36-3606. During the administrative completeness review time frame, the Board shall notify the applicant that the application is either complete or incomplete. If the application is incomplete, the Board shall specify in the notice what information is missing.
D. An applicant whose application is incomplete shall submit the missing information to the Board within 240 days for an initial license. Both the administrative completeness review and overall time frames are suspended from the date of the Board's notice under subsection (C) until the Board receives all of the missing information.
E. Upon receipt of all missing information, the Board shall notify the applicant that the application is complete. The Board shall not send a separate notice of completeness if the Board grants or denies a license within the administrative completeness review time frame listed in subsection (A)(1)(b) or (A)(2)(b).
F. The substantive review time frame begins on the date of the Board's notice of administrative completeness.
G. If the Board determines during the substantive review that additional information is needed, the Board shall send the applicant a comprehensive written request for additional information.
H. An applicant who receives a request under subsection (G) shall submit the additional information to the Board within 240 days. Both the substantive review and overall time frames are suspended from the date of the Board's request until the Board receives the additional information.
I. An applicant may receive a 30-day extension of the time provided under subsection (D) or (H) by providing written notice to the Board before the time expires. If an applicant fails to submit to the Board the missing or additional information within the time provided under subsection (D) or (H) or the time as extended, the Board shall close the applicant's file. To receive further consideration, a person whose file is closed shall re-apply.
J. Within the overall time frame listed in subsection (A), the Board shall:
1. Grant a license if the Board determines that the applicant meets all criteria required by statute and this Article; or
2. Deny a license if the Board determines that the applicant does not meet all criteria required by statute and this Article.

K. If the Board grants a license under subsection (J)(1), the Board shall send the applicant a notice explaining that the Board shall issue the license only after the applicant pays the license issuance fee specified under R4-26-402 and pro-rated as prescribed under A.R.S. § 32-2091.07(A).

L.K. If the Board denies a license, the Board shall send the applicant a written notice explaining:
1. The reason for denial, with citations to supporting statutes or rules;
2. The applicant's right to appeal the denial by filing an appeal under A.R.S. Title 41, Chapter 6, Article 10;
3. The time for appealing the denial; and
4. The applicant's right to request an informal settlement conference.
M.L. If a time frame's last day falls on a Saturday, Sunday, or official state holiday, the next business day is the time frame's last day.

Notes

Ariz. Admin. Code § R4-26-417
Section made by final rulemaking at 18 A.A.R. 2490, effective September 11, 2012 (Supp. 12-3). Amended by final rulemaking at 23 A.A.R. 215, effective 3/5/2017. Amended by final exempt rulemaking at 27 A.A.R. 1272, effective 9/1/2021. Amended by final rulemaking at 28 A.A.R. 3891, effective 1/29/2023.

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