The Registrar shall establish a system whereby members of the
public may obtain from board records information regarding complaints made
against licensed contractors, their history of legal actions taken by the
board, and license status, as hereafter specified. For purposes of this
section, "complaint" means a written allegation which has been investigated and
has been referred for legal action against the licensee. For purposes of this
section, "legal action" means referral of the complaint for the issuance of a
citation, accusation, statement of issues, or for the initiation of criminal
action or injunctive proceedings.
(a)
The Registrar shall maintain records showing the complaints received against
licensees and, with respect to such complaints, shall make available to members
of the public, upon request, the following information:
(1) The nature of all complaints on file
against a licensee which have been investigated by a Deputy Registrar and
referred for legal action against the licensee by the District Office.
Information regarding complaints which are in the process of being screened,
mediated, arbitrated or investigated shall not be disclosed.
(2) Such general cautionary statements as may
be considered appropriate regarding the usefulness of complaint information to
individual consumers in their selection of a contractor.
(3) Whenever complaint information is
requested, the information disclosable under subsections (c) and (d) below
shall also be released.
(b) If a complaint results in a legal action
and is subsequently determined by the registrar, the Office of the Attorney
General or a court of competent jurisdiction not to have merit, it shall be
deleted from the complaint disclosure system.
(c) The Registrar shall maintain records
showing a history of any legal actions taken by the board against all current
license holders and shall make available to members of the public, upon
request, all the following information:
(1)
Whether any current license holder has ever been disciplined by the registrar
and, if so, when and for what offense; and
(2) Whether any current licensee has ever
been cited, and, if so, when and for what offense, and, whether such citation
is on appeal or has been complied with;
(3) Whether any current license holder is
named as a respondent in any currently pending disciplinary or legal
action.
(d) The Registrar
shall maintain records showing certain licensing and bonding information for
all current license holders and shall make available to members of the public,
upon request, all the following information regarding current license holders:
(1) The name of the licensee as it appears in
the board's records; and
(2) The
license number; and
(3) The
classification(s) held; and
(4) The
address of record; and
(5) The
personnel of the licensee; and
(6)
The date of original licensure; and
(7) Whether a bond or cash deposit is
maintained and, if so, its amount; and
(8) If the licensee maintains a bond, the
name and address of the bonding company and the bond's identification number,
if any.
(e) Limitation of
access to information. Further, the Registrar may set reasonable limits upon
the number of requests for information responded per month from any one
requestor.
