Cal. Code Regs. Tit. 22, § 84072.2 - Complaint Procedures

(a) The licensee of a group home shall develop, maintain and implement written complaint procedures by which children or their authorized representatives are permitted to file complaints, without fear of retaliation, with the facility administrator regarding facility staff or operations.

(1) Staff, children, and authorized representatives shall receive copies of such procedures, as specified in Sections 84065(o) and 84068.1(b)(4)(B).

(2) Signed copies of such procedures shall be maintained in each child's record, as specified in Section 84070(c)(2).

(3) Such procedures shall be posted in a location in the facility which is accessible to children and their authorized representatives.

Notes

Cal. Code Regs. Tit. 22, § 84072.2

1. Amendment of subsection (a) filed 7-26-91; operative 8-26-91 (Register 91, No. 51).
2. Amendment of subsection (a)(1) filed 6-28-99 as an emergency; operative 6-28-99 (Register 99, No. 27). A Certificate of Compliance must be transmitted to OAL by 12-27-99 pursuant to section 73, chapter 311, Statutes of 1998 or emergency language will be repealed by operation of law on the following day.
3. Certificate of Compliance as to 6-28-99 order transmitted to OAL 12-14-99 and filed 1-26-2000 (Register 2000, No. 4).

Note: Authority cited: Section 1530, Health and Safety Code. Reference: Sections 1501, 1507 and 1531, Health and Safety Code.

1. Amendment of subsection (a) filed 7-26-91; operative 8-26-91 (Register 91, No. 51).
2. Amendment of subsection (a)(1) filed 6-28-99 as an emergency; operative 6-28-99 (Register 99, No. 27). A Certificate of Compliance must be transmitted to OAL by 12-27-99 pursuant to section 73, chapter 311, Statutes of 1998 or emergency language will be repealed by operation of law on the following day.
3. Certificate of Compliance as to 6-28-99 order transmitted to OAL 12-14-99 and filed 1-26-2000 (Register 2000, No. 4).