Cal. Code Regs. Tit. 5, § 20400 - Toll-Free Telephone Service
(a) State funds for toll-free telephone
service for registered patrons of the federally designated regional libraries
for the blind and physically handicapped shall be used as follows:
(1) The regional library shall make available
toll-free telephone service 24 hours a day to registered patrons of the
regional library.
(2) Patrons of a
regional library shall not use the toll-free telephone service for ordinary
requests. For example, the toll-free number shall not be used to submit
requests from a new reading list.
(3) The regional library shall acquire a tape
recorder to allow patrons to leave messages after normal working hours. Normal
working hours are defined as 8 a.m. to 4 p.m., Monday through Friday.
(4) The regional library shall submit a claim
for reimbursement of the billed costs of toll-free telephone service to the
California State Library.
Notes
Note: Authority cited: Section 19325, Education Code. Reference: Section 19325, Education Code.
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