Cal. Code Regs. Tit. 9, § 10908 - Recipient Informal Complaint Process
(a) Each recipient shall adopt procedures for
the informal resolution of complaints of discrimination filed by an ultimate
beneficiary. Such informal complaint resolution process shall adhere to the
provisions set forth in Sections
10906 and
10910 of this Subchapter. Such
informal complaint process shall be submitted to the Department for approval
within 90 days after the effective date of this Section.
(b) A recipient who begins receiving state
financial assistance after the effective date of this section shall comply with
subsection (a) of this section within 90 days of the effective date of such
recipient's contract.
Notes
Note: Authority cited: Section 11138, Government Code. Reference: Sections 11135 and 11136, Government Code.
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