12 CCR 2510-1-10.404.21 - Chore Services Provider Responsibilities and Requirements (Recipient Rights) [Rev. eff. 12/1/10]

Older adults receiving in-home services under the OAA shall have the following rights:

A. To be fully informed in advance about each in-home service provided under the OAA, and about any change in services that may affect the well-being of the older adult;

B. To participate in planning and changing an in-home service provided under the OAA, unless the older adult is judicially determined to be incompetent;

C. To voice a grievance with respect to a service that is provided or fails to be provided, without discrimination or reprisal because of voicing the grievance;

D. To have their property treated with respect; and,

E. To be fully informed, orally and in writing, of these rights under the OAA before receiving an in-home service.

Notes

12 CCR 2510-1-10.404.21

39 CR 01, January 10, 2016, effective 2/1/2016