12 CCR 2510-1-10.407.2 - Home Health Aide Services Provider Responsibilities and Requirements [Rev. eff. 2/1/16]

Home health aide service providers shall comply with federal, state, and local regulations and standards for specific services provided to older adults under the OAA program and shall:

A. Develop written policies and procedures for the following:
1. Recruiting, selecting, retaining, and terminating employees;
2. Access to, duplication, and dissemination of information from the older adult's records in accordance with State statutes on Confidentiality of Information at Section 26-1-114, C.R.S.;
3. Protecting and promoting consumers' rights;
4. Emergency procedures; and,
5. Handling and reporting of critical incidents, including accidents, suspicion of abuse, neglect or exploitation, and criminal activity.
B. Establish documentation requirements for:
1. Maintaining a log of all complaints and critical incidents, which shall include documentation of the resolution of the problem; and,
2. Documenting changes in the older adult's conditions or needs, as well as documentation of appropriate reporting and actions taken.
C. In-home service providers receiving funding under Title III, as defined at Section 10.120 "Definitions", shall coordinate with other agencies to ensure there is no duplication of services.
D. The home health aide must operate and furnish services in compliance with all applicable federal, state, and local laws and regulations.
E. The home health aide must comply with accepted professional standards and principles that apply to professionals furnishing services as a home health aide provider.
F. The home health aide provider must ensure that aides have completed a course of training and received a nurse's aide certification, conducted by an educational or health care institution which implements the basic nurse aide curriculum prescribed and approved by the Colorado State Board of Nursing.
G. Home health aide services must be supervised according to Medicare Conditions of Participation for Home Health Agencies found at 42 CFR 484.36(d). No later amendments to or editions of 42 CFR 484.36(d) are included. Copies of these materials are available for public inspection by contacting:

Colorado Department of Human Services, Division of Aging and Adult Services, Manager, State Unit on Aging, 1575 Sherman Street, Denver, Colorado 80203; or any State Publication Depository Library.

H. Home health aide providers shall comply with the Health Insurance Portability and Accountability

Act of 1996 (HIPAA) regarding privacy of records. Requirements shall not include any later amendments to or editions of the incorporated material. Copies of these materials are available for public inspection by contacting:

Colorado Department of Human Services, Division of Aging and Adult Services, Manager, State Unit on Aging, 1575 Sherman Street, Denver, Colorado 80203; or any State Publication Depository Library.

I. In-home service providers shall protect and promote older adults' rights as described below.

Notes

12 CCR 2510-1-10.407.2
39 CR 01, January 10, 2016, effective 2/1/2016

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