12 CCR 2510-1-10.408.2 - Homemaker Service Provider Responsibilities and Requirements [Rev. eff. 2/1/16]
A. Homemaker
services shall be for the benefit of the older adult and not for the sole
benefit of other persons living in the home.
B. Homemaker service providers shall comply
with federal, state, and local regulations and standards for specific services
provided to consumer under the OAA program and shall develop written policies
and procedures for the following:
1.
Recruiting, selecting, retaining, and terminating employees;
2. Access to, duplication, and dissemination
of information from the older adult's records in accordance with State statutes
on Confidentiality of Information at Section
26-1-114, C.R.S.;
3. Protecting and promoting older adult's
rights;
4. Emergency procedures;
and,
5. Handling and reporting of
critical incidents, including accidents, suspicion of abuse, neglect or
exploitation, and criminal activity.
C. Homemaker service providers shall
establish documentation requirements for:
1.
Maintaining a log of all complaints and critical incidents, which shall include
documentation of the resolution of the problem; and,
2. Documenting changes in the older adult's
conditions or needs, as well as documentation of appropriate reporting and
actions taken as a result.
D. Homemaker provider agencies shall document
that all homemakers have received a minimum of eight (8) hours of training or
have passed a skills validation test conducted by the provider prior to
delivery of services in the provision of homemaker services.
E. A person who, at a minimum, has received
the training or passed the skills validation test required of homemakers shall
be qualified to supervise homemakers.
F. In-home service providers shall protect
and promote older adults' rights as described below.
G. In-home service providers receiving
funding under Title III, as defined at Section 10.120 "Definitions", shall
coordinate with other agencies to ensure there is no duplication of
services.
Notes
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