12 CCR 2510-1-10.420.5 - LTC Ombudsman Training [Rev. eff. 12/1/10]

A. The CLTCO, in collaboration with the SUA, shall establish procedures for the training of representatives of the office, including unpaid volunteers.

B. The training procedures shall:

1. Specify a minimum number of hours of initial training;

2. Specify the content of the training including, but not limited to:

a. Federal, state, and local laws, regulations, and policies with respect to long-term care facilities in Colorado;

b. Investigative techniques; and,

c. Other matters as the CLTCO, in collaboration with the SUA, deems appropriate.

3. Specify an annual number of hours of in-service training for all designated or certified representatives.

C. The CLTCO shall prohibit any representative, including employees or volunteers of Local LTC Ombudsman, from carrying out activities described in Section 10.420.4, unless the representative:

1. Has received the training required by CLTCO policies and procedures; and,

2. Has been certified by the CLTCO as qualified to carry out the activity on behalf of the CLTCO.

Notes

12 CCR 2510-1-10.420.5

39 CR 01, January 10, 2016, effective 2/1/2016