12 CCR 2510-1-10.502 - CONSUMER APPEAL [Rev. eff. 12/1/10]
A. If the
complainant is dissatisfied with the complaint resolution, a written appeal may
be filed with the SUA Director within ten (10) calendar days of receipt of the
decision.
B. The SUA Director or
designee shall complete a review of the complaint and resolution to that
complaint, including all pertinent documentation or new information that may be
available.
C. The SUA Director will
provide a written response to the complainant within thirty (30) calendar days
of receipt of the appeal.
D. This
written response shall include notification of the complainant's rights to an
Administrative Law Judge hearing as described at Section 10.507 of these rules
if he/she is dissatisfied with the resolution of the appeal, and instructions
for requesting such a hearing.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.