12 CCR 2518-1-30.340 - STAFF DUTIES AND RESPONSIBILITIES

A. The direct supervisor or lead worker shall, at a minimum:

1. Receive reports of mistreatment and self-neglect as outlined in Section 30.400.

2. Evaluate the report, determine the response, and develop a plan for caseworker safety, as outlined in Sections 30.400.

3. Staff open cases of each caseworker monthly to ensure cases meet program requirements related to the provision of protective services.

4. Review and provide final approval of all findings and conclusions as outlined in Section 30.520.A.8 and 30.525.A.7, and ensure timely notification is made to perpetrators who have substantiated findings made against them in APS cases, as outlined in Section 30.910 . Findings made by lead workers shall be reviewed by a supervisor.

5. Review cases to ensure:

a. Timely casework;

b. Investigation, assessment, and case planning were thorough and complete;

c. Case closure, if applicable, was appropriate; and,

d. Documentation in CAPS is complete and accurate.

6. Review of cases shall be completed using one of two approved methods:

a. Method One: using the case review score card in CAPS, each month review not less than fifteen percent (15%) of each caseworker's cases that were open and/or closed during the month; or,

b. Method Two: approve every county APS case at key junctures of the APS casework process utilizing the automated approval process in CAPS, as follows:

1) Upon completion of the initial investigation, assessment, and case plan;

2) Upon completion of a six month reassessment for cases open longer than six months; and,

3) At case closure.

7. Assess APS caseworkers' professional development needs and provide opportunities for training.

8. Respond to APS reports or have a contingency plan to respond within assigned time frames, including emergencies, and to provide protective services when no caseworker is available.

B. APS caseworkers shall, at a minimum:

1. Receive reports of mistreatment and self-neglect as outlined in Section 30.400;

2. Investigate allegations and assess the client's safety and needs as outlined in Section 30.500;

3. Provide timely notification to perpetrators who have substantiated findings made against them in APS cases, as outlined in Section 30.910.

4. Develop, implement, and monitor case plans, conduct required client visits, and provide protective services as outlined in Section 30.600;

5. Document case findings as outlined throughout 12 CCR 2518-1; and,

6. Assume responsibility for own learning and required training hours.

C. APS case aides may assist caseworkers in completing non-professional level tasks that do not require casework expertise, but shall not perform the duties of the caseworker or supervisor, such as completing:

1. The investigation and/or assessment;

2. The case plan;

3. The required monthly client contact visits; or,

4. Required reports to the court, for cases in which the county department is the guardian or conservator.

D. APS intake screeners or administrative support staff may:

1. Receive and document intake reports in CAPS;

2. Assign all reports to the supervisors for determination of appropriate response; and,

3. Direct urgent calls to the appropriate internal and external authorities.

Notes

12 CCR 2518-1-30.340

37 CR 15, August 10, 2014, effective 9/1/2014 40 CR 01, January 10, 2017, effective 2/1/2017 41 CR 05, March 10, 2018, effective 4/1/2018 41 CR 09, May 10, 2018, effective 6/1/2018 41 CR 13, July 10, 2018, effective 7/30/2018 42 CR 17, September 10, 2019, effective 10/1/2019 42 CR 23, December 10, 2019, effective 12/30/2019 43 CR 13, July 10, 2020, effective 8/1/2020 43 CR 21, November 10, 2020, effective 11/30/2020 44 CR 11, June 10, 2021, effective 6/30/2021 45 CR 03, February 10, 2022, effective 3/2/2022 45 CR 19, October 10, 2022, effective 11/1/2022