9 CCR 2503-5-3.553 - ACTION ON CHANGES
A. A
change shall be considered to be reported as of the date the county department
is notified of the change. A change shall be considered verified as of the date
the county department receives verification of the change. If a change is
reported and verified by the tenth (10th) of the month following the date of
the change, the change shall be considered timely reported by the
client.
B. The county department
shall process the change within ten (10) calendar days from the date the change
was verified, to be considered timely processed by the county department.
Changes reported by clients shall be documented in the case record to indicate
the change, the date the change was reported, and the date the change was
verified. If the change causes a change to the client's grant, a notice of
action form shall be issued to inform the client of the change.
C. Changes shall be acted upon as follows:
1. Changes that result in an increase in
grant payments shall take effect the month following the month the change was
verified by the client. Due to the time required for processing by the county
department, receipt of any increase in grant payments may be delayed beyond the
month following the month of the change.
2. Changes that result in a decrease in grant
payments or total ineligibility shall affect a case following the policies
outlined in Section 3.554.
D. If grant payments are over-paid because a
client fails to timely report and/or timely verify changes in circumstances or
income as required, a claim shall be established and a notice of overpayment
and a public assistance repayment agreement form referenced in Section
3.582.B.4 . will be mailed. If the over-payment is discovered within the
certification period, the client must be given written timely notice if grant
payments are to be reduced.
Notes
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