3.570.11
PURPOSE OF PROGRAM
A. Home Care Allowance
(HCA) is a special cash payment made to a client, five (5) years of age or
older for the purpose of securing in-home, personal care services.
1. HCA is a non-entitlement
program;
2. Clients must be
evaluated for Home and Community Based Services through Health First Colorado
(Medicaid) before the HCA program can be considered.
a. At application, if the client is
functionally eligible for Home and Community Based Services (HCBS) through
Health First Colorado (Medicaid), the client is not eligible for HCA.
b. At reassessment on or after 05/01/2022,
clients must be evaluated for Home and Community Based Services through Health
First Colorado (Medicaid) and if functionally eligible, the clients are no
longer eligible for the HCA program. Clients who are determined eligible for
HCBS through Health First Colorado at reassessment may remain on HCA for up to
three (3) months while they transition to HCBS if the delay in transition is
not within the client's control.
c.
HCA cannot be received while receiving Home and Community Based Services;
and,
3. HCA is designed
to serve clients with the lowest functional abilities and the greatest need for
paid care.
B. Effective
September 1, 2018, the HCA grant standard maximums are as follows:
1. Tier 1 - $330.00
2. Tier 2 - $472.00
3. Tier 3 - $605.00
C. The tier grant standard maximums shall be
lower for certain clients with special circumstances, as defined in Section
3.570.13, D.
D. The HCA grant is
not taxable income to the client. The payment made to the care provider using
the HCA grant received by the client is income to the care provider and subject
to taxation under State and Federal laws.
E. The HCA grant standards shall be adjusted
to stay within available appropriations. Appeals shall not be granted for these
adjustments.
F. In addition to the
regular monthly HCA grant payments, supplemental payments necessary to comply
with the Federal Maintenance of Effort (MOE) requirements, as incorporated in
Section 3.531.D, may be provided. These payments are supplements to regular
grant payments, are not entitlements, and do not affect grant standards.
Appeals shall not be allowed for MOE payment adjustments.
3.570.12
DEFINITIONS
"Activities of daily living" (ADL) mean physical transfers,
bladder care, bowel care, mobility, dressing, bathing, hygiene, and
eating.
"Authorized representative" means an individual or
organization designated by the client, or by the parent or guardian of the
client, if appropriate, to assist in acquiring or utilizing Home Care Allowance
(HCA). The extent of the authorized representative's involvement shall be
determined upon designation.
"Care planning" means identifying client goals and choices
for the care needed, services needed, appropriate service providers, and
knowledge of the client and of community resources. The care plan shall be
documented on the State Department prescribed care plan tool.
"Case management" means the assessment of a client's
long-term care needs, development and implementation of a care plan,
coordination and monitoring of the long-term care service delivery, evaluation
of service effectiveness, and periodic reassessment of client needs.
"Functional assessment" means the comprehensive evaluation of
the client's ability to manage his or her activities of daily living and to
determine the level of assistance the client requires to complete his or her
activities of daily living.
"Home" means a non-facility residence. A home cannot include
a homeless shelter or other temporary setting.
"Intake/screening/referral" means the initial contact with
clients by the Single Entry Point (SEP) and shall include, but not be limited
to, a preliminary screening of: the client's need for long term care services,
the client's need for referral to other programs or services, eligibility for
financial and program assistance, and the need for a comprehensive
assessment.
"Medical leave" means the absence of the client from their
home for more than twenty-four (24) hours due to admittance to a hospital or
other facility, upon physician's order with the presumption on the part of the
physician that the client will be returning to their home. Medical leave may be
planned or unplanned.
"Non-medical leave" means the absence of the client from
their home for more than twenty-four (24) hours for non-medical reasons that
are not part of a client's care plan. Non-medical leave may be planned or
unplanned.
"Non-skilled care" means care provided by licensed and
unlicensed non-medical personnel, including caregivers who assist or help the
individual with daily tasks such as bathing, eating, cleaning the home, and
preparing meals.
"Ongoing case management" means the evaluation of the
effectiveness and appropriateness of services, on an ongoing basis, through
contacts with the client, appropriate collateral contacts, and service
providers.
"Reassessment" means a comprehensive re-evaluation by the
case manager with the client and appropriate collaterals (such as family
members, friends and/or caregivers) to determine the client's level of
functioning, service needs, available resources, potential funding resources,
and necessity for paid care. The reassessment of functional need shall be
documented on the State Department prescribed assessment tool.
"Single Entry Point ("SEP") agency" means the agency selected
by HCPF to provide case management functions for persons in need of long term
care services within specific demographic areas, pursuant to Section
25.5-6-106, C.R.S.
"Skilled personal care" means some exceptions to personal
care for activities of daily living that, because of the severe or complex
nature of the client's need, requires a person with specialized training and
skill to complete the task. Skilled personal care is not a paid service of the
Home Care Allowance (HCA) program. See Section 8.489.30 (10 C.C.R. 2505-10) of
the HCPF rules for the definitions of personal care and the skilled exceptions
to personal care.
3.570.13
ELIGIBILITY
A. Eligibility for
HCA shall be based on both financial need and the client's functional needs.
The client shall meet eligibility for both financial and functional
requirements to be approved for an HCA payment.
B. To be financially eligible, the client
shall:
1. Be approved for Supplemental
Security Income (SSI) benefits; or,
2. Meet all eligibility criteria required for
Aid to the Needy Disabled - State Only (AND-SO) program; or,
3. Have been receiving both Old Age Pension
(OAP) grant payments and HCA as of December 31, 2013 and remain continuously
eligible for both benefits.
C. To be functionally eligible, the client
shall have an HCA eligible functional assessment score. The functional
assessment score is calculated by determining the client's functional capacity
score and need for paid care score, as follows:
1. Functional Capacity: determined by
assessing the client's ability to complete all activities of daily living
(ADLs) and applying a score to his or her ability to complete the ADLs using
the functional impairment scale; and,
2. Need for Paid Care: determined by
identifying the unmet need for paid care and applying a score to the unmet need
using the need for paid care scale, as outlined in Section 3.570.14;
and,
3. Combining the functional
capacity score and the need for paid care score to determine whether the client
meets the minimum scores for eligibility and, if eligible, the tier of grant
payments to be approved, as follows:
Tier
|
Capacity Score
|
Need for Paid Care Score
|
1
|
21 or Higher
|
1 to 23
|
2
|
21 or Higher
|
24 to 37
|
3
|
21 or Higher
|
38 to 51
|
D. The SEP shall not approve the maximum
authorized HCA amount for the tier if:
1. The
client's needs can be fully or partially met through other paid or unpaid
sources (excluding family and friends); or,
2. The HCA provider is able to provide the
authorized services for less than the maximum authorized amount; or,
3. The client is unwilling or unable to use
the maximum authorized amount.
E. Each client who meets the minimum
functional assessment scoring requirements for the HCA program shall be
functionally eligible for an HCA grant.
1. The
authorization by the SEP shall be forwarded to the county department to
determine financial eligibility.
2.
Clients shall not be approved for HCA if financially ineligible, even if the
client is functionally eligible.
3.
Clients shall not be approved for HCA if functionally ineligible, even if the
client is financially eligible.
F. If financially and functionally eligible
for HCA, the HCA grant payment shall begin on the first day of the month
following the month in which the HCA is approved or the payment effective date
from the State approved form completed by the SEP, whichever date is later.
There shall be no retroactive HCA payments.
G. If a client is assessed and does not meet
the functional assessment scoring requirements, the county department and SEP
shall refer the client to other agencies or services available in the
community, such as Area Agencies on Aging (AAA), Aging and Disability Resources
for Colorado (ADRC), Centers for Independent Living, and/or other local
community resources to help with any identified needs.
3.570.14
FUNCTIONAL ASSESSMENT
SCORING
A. The need for skilled
personal care shall not be included in the scoring of the need for paid
care.
B. In order to be eligible
for the Home Care Allowance program, each client shall score a minimum of
twenty one (21) points when assessed for the ability to complete the ADL using
the following functional impairment scale:
1.
Independent: score zero (0) if the client is physically able to perform all
essential components of the ADL, with or without an assistive device.
2. Low: score one (1) if the client requires
occasional or intermittent supervision or stand-by assistance in a limited
number of the components of the activity such as he or she is able to perform
all essential components of the function, but impairment of function exists
even with an assistive device.
a. Occasional
or intermittent means the client does not need assistance daily, but may need
assistance a few times a month or up to two (2) times per week.
b. Supervision means verbal prompting,
cueing, and reminders to help the client if he or she needs assistance up to
two (2) times per week.
c. Stand-by
assistance means assistance or monitoring to help the client if he or she needs
physical assistance up to two (2) times per week.
3. Moderate: score two (2) if the client is
unable to perform the majority of the essential components of the function even
with an assistive device, and the client requires hands-on and frequent
assistance to accomplish the activity.
a.
Frequent means the client needs assistance at least three (3) times per week
and up to daily.
b. Hands-on
assistance means the care provider must physically assist the client in
completing the task.
4.
Severe: score three (3) if the client is totally unable to perform the function
and requires someone to perform the task, or the client requires constant
supervision for the task.
C. The need for paid care score shall be
based on the frequency of the client's unmet need for paid care and shall be
modified by the following factors:
1. Need for
paid care shall be scored as zero (0) when those services are provided through
another program, agency, or individual.
2. For clients living with others, the need
for paid care shall be scored only on the client's needs that are greater than
and differentiated from typical household routine and the typical expectation
of assistance by family members living in the home.
D. For children age five (5) through eighteen
(18) years, functional capacity and need for paid care shall be scored
according to age appropriate criteria. Children under the age of 5 shall not be
scored and are not eligible to receive Home Care Allowance.
E. The need for paid care scale is as
follows:
Score
|
Frequency
|
Definition Of Frequency
|
0
|
None
|
Client's needs are met. No need for paid
care.
|
1
|
Weekly
|
Client needs paid care up to and including once a
week.
|
2
|
Daily
|
Client needs paid care more than once a week and up
to once a day, seven days a week.
|
3
|
Twice Daily
|
Client needs paid care two or more times per day at
least five days per week.
|
F.
The functional assessment shall be scored on the State Department prescribed
form, which shall list each activity of daily living, the functional capacity
score and the need for paid care score for each ADL.
3.570.16
CARE PLANNING AND CASE
MANAGEMENT
A. Home Care Allowance may
be used to purchase:
1. Non-skilled assistance
with activities of daily living, as defined in Section 3.570.15; and;
2. Electronic monitoring, such as an
emergency alert button; and,
3.
One-time deep cleaning if a referral is initiated by Adult Protective Services
and determined necessary by the SEP.
B. The SEP shall develop a care plan on the
State Department prescribed form within ten (10) working days after program
eligibility has been determined and prior to the arrangement for services.
1. The care plan shall be:
a. Signed by the client, SEP, and the service
provider; and,
b. Reviewed and
updated at least once every twelve months; and,
c. Reviewed sooner if there is a change in
the client's needs; and,
d.
Provided to all parties.
2. Care planning shall include, but not be
limited to, the following tasks:
a.
Identifying and documenting care plan goals and client choices.
b. Identifying and documenting services,
including type, duration and frequency.
c. Arranging for services through a service
provider, family member, or other provider of the client's choosing.
1) Providers shall be at least eighteen (18)
years of age or older and have the ability to provide appropriate
services.
2) The SEP shall
negotiate with the client and care provider to arrive at the total number of
paid care hours to be provided monthly.
3) The HCA payments shall be made directly to
the client or authorized representative who shall pay the provider the agreed
upon, authorized amount monthly.
4)
No portion of the authorized HCA amount shall be withheld by the client for
personal use. The entire HCA authorized amount shall be spent for HCA allowable
services.
d.
Coordinating service delivery, negotiating with the service provider and the
client regarding service provision, and formalizing the provider
agreement.
e. Completing program
requirements for the authorization of services.
f. Referring the client to community
resources, as needed, and attempting to develop resources for the client if a
resource is not available within the client's community.
g. Explaining the complaint procedures to the
client, as listed on the care plan document.
h. Explaining the client's right to appeal
any decision.
3. The SEP
shall meet the client's needs, with consideration of the client's choices,
using the most cost effective methods available.
a. When services are available to the client
at no cost from family, friends, volunteers, or others, these services shall be
utilized before the purchase of services, providing these services adequately
meet the client's needs.
b. When
public dollars must be used to purchase services, the SEP shall assist the
client in comparing the cost of services.
c. The SEP shall ensure there is no
duplication in services provided by any other public or privately funded
services.
d. The SEP shall discuss
with the client if other waivers and/or services are more appropriate or
beneficial to the client and assess as needed.
C. The SEP shall provide ongoing case
management, as follows:
1. Monitoring the
quality of care provided to the client.
2. Contacting service providers concerning
service coordination, effectiveness, and appropriateness.
3. Reviewing the client's assessment, care
plan, and service agreements to include changes in client functioning, service
effectiveness, appropriateness, and cost-effectiveness that may require a
reassessment or a change in the care plan.
4. Making changes in care plans as
appropriate to client needs and/or referring the client to community resources,
if appropriate.
5. Providing
conflict resolution and/or crisis intervention, as needed.
6. Identifying and contacting appropriate
individuals, and resolving any problems or complaints raised by the client or
others regarding service delivery.
7. Notifying the appropriate law enforcement
and/or child/Adult Protective Services agency of suspected abuse, neglect or
exploitation, as required by Sections 18-6.5 108,
19-3-304 and
26-3.1-102, C.R.S.
D. The SEP shall complete a review
of the client's current assessment or reassessment and the care plan with the
client six months following the assessment or reassessment.
1. The review shall be conducted by
telephone, at the client's place of residence, at the place of service, or
other appropriate setting as determined by the client's needs.
2. An in-person home visit shall be completed
when significant changes in the client's condition are identified.
E. The SEP shall complete an
in-person functional reassessment within twelve (12) months of the initial
functional assessment and every twelve months thereafter. A reassessment shall
be completed sooner if the client's condition changes.
F. Reassessment shall include the following
tasks:
1. Reviewing the care plan, service
agreement, and provider contract or agreement.
2. Evaluating service effectiveness, quality
of care, and appropriateness of services.
3. Verifying continuing financial and program
eligibility.
4. Annually, or more
often if indicated, completing a new care plan and service agreement.
5. Referring the client to community
resources, as needed; and
6.
Discussing with the client if a HCPF waiver and/or service is more appropriate
or beneficial and assess as needed.
G. The SEP shall update the information
provided at the previous assessment or reassessment, utilizing the State
Department prescribed form and the HCPF prescribed system. When a new
functional assessment is completed a copy shall be sent to the county
department within ten (10) working days of the
reassessment.
3.570.17
DENIALS, DISCONTINUATIONS, AND CASE TRANSFERS
A. The responsibility of the SEP is to
determine the functional eligibility of the client. The SEP shall deny or
discontinue the client from the HCA program if he or she is determined
functionally ineligible and provide timely or adequate notice as required by
Section 3.554 .
1. The client shall be
informed of his or her appeal rights as outlined in Section 3.587.
2. The client shall be provided appropriate
referrals to other community resources within one (1) working day of
discontinuation or denial.
3. If
the discontinuation or denial is due to functional eligibility, the SEP shall
notify the client that he or she must notify the providers on the care plan
within one (1) working day of receiving notice from the county
department.
4. If the
discontinuation or denial is due to financial eligibility, the SEP shall notify
the client that he or she must notify all providers on the care plan within one
(1) working day of receiving notice from the county department.
5. The SEP shall notify the county department
within FIVE (5) working days of discontinuation.
6. The SEP shall prepare for and defend at
the state level fair hearing any appeal related to functional denial or
discontinuation. The SEP may request assistance and/or testimony from the
county department.
B.
The responsibility of the county department is to determine the financial
eligibility of the client. The county department shall deny or discontinue the
client from the HCA program if he or she is determined financially ineligible
and provide timely or adequate notice as required by Section 3.554.
1. The client shall be informed of his or her
appeal rights as outlined in Section 3.587.
2. The client shall be provided appropriate
referrals to other community resources within one (1) working day of
discontinuation or denial.
3. The
county department shall notify the SEP within FIVE (5) working days of
discontinuation.
4. The county
department shall prepare for and defend at the state level fair hearing any
appeal related to financial denial or discontinuation. The county department
may request assistance and/or testimony from the SEP.
C. Following the notice procedures outlined
in Section 3.554, denial and/or discontinuation from the HCA program shall
occur for the following reasons:
1. Financial
and Functional Eligibility: The SEP or county department shall deny or
discontinue a client if the client is not financially eligible and/or is not
functionally eligible for HCA.
2.
Level of Care: The SEP shall deny or discontinue when the client:
a. Does not meet functional capacity score
minimum requirements; or,
b. Does
not meet need for paid care score criteria.
3. Receipt of Services: The SEP or county
department shall deny or discontinue when the client:
a. Has not received services for one
month;
b. Has twice refused to
schedule an appointment for an initial assessment, six (6)-month review, or
reassessment within a thirty (30) consecutive DAY period;
c. Has failed to keep three (3) scheduled
appointments within a thirty (30) consecutive day period;
d. Has refused to schedule an appointment for
a required visit after the client's case has been transferred to a new SEP or
county department;
e. Refuses to
use the HCA payment to pay for services or uses the payment for services not
identified in the service agreement;
f. Refuses to sign the intake form, care
plan, or other documents and forms required to receive services.
4. Facility Status: The SEP or
county department shall deny or discontinue when the client:
a. Is a resident of a nursing facility,
hospital, or any other long-term care facility; or,
b. Enters a hospital or other long-term care
facility for treatment, hospitalization, or rehabilitation that continues for
thirty (30) calendar days or more.
5. Service Limitations Related to Safety: The
SEP or county department shall deny or discontinue when the client cannot be
safely served given the type and/or amount of services available. Evidence of
safety concerns include, but are not limited to:
a. The results of an Adult Protective
Services assessment that substantiates ongoing risk.
b. A statement from the client's physician
attesting to diminished cognitive capacity, debilitating mental health
concerns, or ongoing risk.
c. Lack
of available and/or appropriate service providers.
d. A functional assessment score indicating a
level of need for services in excess of those available under the HCA
program.
e. Other available
information or evidence that will support the determination that the client's
safety is at risk.
6.
Service Limitations Related to Cost Effectiveness: The SEP or county department
shall deny or discontinue when other more cost effective alternatives are
available to meet the client's needs.
7. Living Arrangements: The SEP or county
department shall deny or discontinue when the client is residing anywhere other
than his OR her home.
a. The SEP may continue
to authorize services while a resident is on medical or non-medical
leave.
b. Combined leave shall not
exceed a total of forty-two (42) days in a twelve (12) month period beginning
with the date the client was approved for the HCA program.
8. Move Out of State: The SEP or county
department shall deny or discontinue when the client has moved out of state.
a. Discontinuation shall be effective the day
after the date of the move.
b.
Clients who leave the State on a temporary basis with the intent to return to
Colorado within thirty (30) calendar days shall not be discontinued. If the
client fails to return to Colorado the client shall be discontinued on day
thirty one (31).
9.
Voluntary Withdrawal from the Program: The SEP or county shall deny or
discontinue when the client requests withdrawal from the HCA program.
10. Death: The SEP or county shall
discontinue the HCA program effective the day after the client's date of death.
No notice of discontinuation shall be sent.
D. The SEP shall complete the following
procedures to transfer an HCA client to a new county department:
1. The SEP shall notify the county department
of the client's plans to relocate to another county and the date of
transfer.
2. If the client's
current service providers do not provide services in the area where the client
is relocating, the SEP shall make arrangements, in consultation with the
client, for new service providers.
E. The SEP shall complete the following
procedures to transfer an HCA client to a new SEP:
1. The transferring SEP shall contact the
receiving SEP by telephone or email to give notification that the client is
planning to transfer, to negotiate a transfer date, and to provide
information.
2. The transferring
SEP shall forward copies of the client's case records, including forms required
for the HCA program, to the receiving SEP prior to the relocation, if possible,
but in no case later than five (5) working days after the client's
relocation.
3. The receiving SEP
shall complete an in-person meeting with the client and an assessment and case
summary update within ten (10) working days after notification of the client's
relocation.
4. The receiving SEP
shall review the care plan and the assessment tool, revise as necessary, and
coordinate services and providers.
3.570.18
COUNTY DEPARTMENT AND SINGLE
ENTRY POINT (SEP) REQUIREMENTS AND RESPONSIBILITIES
A. The county department shall:
1. Ensure all requirements of the county
department are implemented, as appropriate for the HCA program, related to:
a. General requirements, as outlined in
Section 3.520; and,
b. Old Age
Pension, as outlined in Section 3.530; and,
c. Aid to the Needy Disabled State Only and
Colorado Supplement, as outlined in Section 3.540 and 3.546; and,
d. Financial redetermination, as outlined in
Section 3.550.
2.
Determine financial eligibility for HCA in the statewide automated system and
update any changes in the case record.
3. Notify the SEP in writing:
a. Within five (5) working days of
determining HCA eligibility.
b.
Within five (5) working days after the eligibility worker determines that the
client is no longer financially eligible for HCA.
c. Within one (1) working day when the client
has filed a written appeal with the county department.
d. Within one (1) working day when the client
has withdrawn the appeal or a final agency decision has been entered.
4. Respond to requests for
information from the SEP within ten (10) working days.
B. The SEP shall:
1. Provide intake, screening, and referral
activities, as follows:
a. Determine the
appropriateness of a referral for a client assessment.
1) If appropriate, complete intake activities
within two (2) working days of the referral.
2) Obtain the client's or client's authorized
representative's signature on the intake form.
3) Complete the HCA functional assessment
within thirty (30) calendar days of referral.
b. Provide the client information and
referral to other agencies, as needed.
2. Identify potential payment source(s),
including the availability of private funding:
a. Refer the client to the county department
to complete an application; or,
b.
Refer the client to another community resource that can assist in completing
the application; or,
c. Verify the
client's ability to private pay for services.
3. Complete a functional assessment when the
county department provides written notification that the client has requested
HCA and is receiving or has submitted an application for Old Age Pension (OAP),
Aid to the Needy Disabled Colorado Supplement (AND-CS), Aid to the Needy
Disabled State Only (AND-SO), or the client is receiving Supplemental Security
Income (SSI).
a. If the client is being
discharged from a hospital or nursing facility, the SEP shall complete the
functional assessment regardless of whether an application date for State
assistance or Medicaid has been provided by the county department.
b. The SEP shall complete the functional
assessment within two (2) working days after notification when a client is
being transferred from a hospital to the HCA program.
c. The SEP shall complete the functional
assessment within five (5) working days after notification when a client is
being transferred from a nursing facility to the HCA program.
d. The SEP shall complete the functional
assessment within ten (10) working days after notification for all other
clients. However, the SEP shall have a procedure for prioritizing urgent
referrals.
4. Document
all case information.
a. Documentation of
contacts and case management activities shall be entered into the HCPF
prescribed system within five (5) working days of the contact or
activity.
b. All information
related to intake, assessment, and care planning shall be thoroughly documented
within ten (10) working days of the intake, assessment or care planning using
State Department prescribed forms and the HCPF prescribed system.
c. Additional documentation that cannot be
entered into the HCPF prescribed system shall be maintained in the case
file.
5. Notify clients
of their program status using the State Department prescribed form at the time
of initial eligibility, when there is a significant change in the client's
payment or services, when an adverse action is taken, or at the time of
discontinuation.
6. Notify the
county department in writing:
a. Within five
(5) working days of determining HCA functional eligibility.
b. Within five (5) working days after the SEP
determines that the client is no longer functionally eligible for
HCA.
c. Within one (1) working day
when the client has filed a written appeal with the SEP.
d. Within one (1) working day when the client
has withdrawn the appeal or a final agency decision has been entered.
7. Respond to requests
for information from the county department within ten (10) working
days.
8. Notify the client, at the
time of his or her application and at the time of reassessment or
discontinuation of the right to request a state level fair hearing before an
Administrative Law Judge as outlined in Section 3.587, and to appeal adverse
actions of the SEP or county department.
9. Inform the client's Adult Protective
Services caseworker, if applicable, of the client's status. The case manager
shall participate in mutual staffing of the client's case.
10. Immediately report to the Colorado
Department of Public Health and Environment any congregate facility, with three
(3) or more residents, that is not licensed.
11. Immediately report to the county
department any information that indicates an overpayment, incorrect payment, or
misuse of any HCA benefit, and shall cooperate with the county department in
any subsequent recovery process.
12. Be subject to routine quality control,
program monitoring, and contract management to minimally include:
a. Targeted review of the HCPF prescribed
system documentation;
b. Case file
review;
c. Targeted program review
conducted via phone, email, or survey;
d. Onsite program review;
e. A performance improvement plan to correct
areas of identified non-compliance; and,
f. Contract sanctions when the SEP fails to
implement a performance improvement plan.