9 CCR 2503-6-3.604 - Eligibility Criteria for Colorado Works Payments and Services

3.604.1 Eligibility Criteria

To receive a Colorado Works grant payment, a client must:

A. Be a resident of Colorado.
1. There shall be no durational residency requirement and a client who establishes intent to remain in Colorado shall be considered a resident.
2. Residence shall be retained until abandoned.
3. Persons receiving TANF benefits from another state shall not be eligible for Colorado Works grant payments during any month a payment was made by the other state.
B. Be lawfully present in the United States as:
1. A citizen of the United States (including persons born in the United States, Puerto Rico, Guam, Virgin Islands (U.S.), American Samoa, or Swain's Island; persons who have become citizens through the naturalization process; persons born to U/S. citizens outside the United States with appropriate documentation); or,
2. A qualified legal non-citizen who entered the United States prior to August 22, 1996; or,
3. A qualified legal non-citizen who entered the United States on or after August 22, 1996, who has been in a qualified non-citizen status for a period of five years, unless they meet one of the exceptions to the five-year bar consistent with 8 U.S.C. 1613(b).
C. Be a member of an assistance unit who meets income eligibility requirements and has provided required verifications or be a noncustodial parent (noncustodial parents may receive services, but not basic cash assistance).
D. Not be admitted to an institution as a patient for tuberculosis or mental disease, unless the person is a child and receiving "under 21" psychiatric care under Medicaid benefits.
E. Not be in the custody of or confined in a county, state, or federal correction facility or institution as an inmate, which is one who is confined or serving time imposed by a court, except as a patient in a public medical institution. Those considered to not be an inmate also include, but are not limited to, those on a work release or court monitoring system.
F. Not be a temporary resident or non-citizen in one of the following situations:
1. Non-citizens with no status verification from the United States Citizenship and Immigration Service (USCIS);
2. Non-citizens granted a specific voluntary departure date;
3. Non-citizens applying for a status; or,
4. Citizens of foreign nations residing temporarily in the United States on the basis of visas issued to permit employment, education, or a visit.
3.604.2 Household Composition
A. A Colorado Works household consists of clients who are part of the assistance unit and/or budgetary unit.
1. The assistance unit consists of individuals who live together and who must apply for and receive Colorado Works grant payments as a single household.

Members of the same assistance unit who meet the requirements of the Colorado Works program shall receive basic cash assistance or shall be considered when determining diversion grant amounts.

Persons not required to be in one assistance unit, but residing in the same household, shall have the option of applying for Colorado Works as separate units. Each assistance unit shall be budgeted using the appropriate need standard for the unit.

2. The budgetary unit consists of individuals who are part of the assistance unit as well as individuals who are outside of the assistance unit but considered financially responsible for members of the assistance unit.
3. Clients must provide any information or verification needed to determine who must be in the assistance unit and budgetary unit.
B. Two parent household cases will be paid with county maintenance of effort (MOE) funds. All other single parent and child only cases will be paid with county TANF block grant funds.
C. Members of the Assistance Unit
1. The following individuals must be included in the assistance unit when living in the home:
a. Dependent child(ren) who live in the home of a caretaker.
b. Parents of dependent child(ren) who live in the home unless the child is a minor parent who is requesting assistance for their own child or responsibility is established with another caretaker through court order, child welfare, or adoption.
c. Siblings of dependent child(ren) who live in the home and are legally in the care of the requesting caretaker.
d. Half siblings of the dependent child(ren) who live in the home that do not receive child support payments.
e. The spouse of a pregnant parent.
2. The following individuals are optional members of the assistance unit. These individuals are included in the assistance unit when living in the home and requesting assistance:
a. The spouse of a parent who is not themselves a parent of dependent child(ren) who live in the home.
b. A non-parent caretaker.
c. The spouse of a non-parent caretaker.
d. Half siblings of the dependent child(ren) who live in the home and are receiving child support. The parent or non-parent caretaker of the half sibling receiving child support shall decide whether to include such half sibling receiving child support in the assistance unit.
e. Siblings of the dependent child(ren) who live in the home but are not in the legal custody of the requesting caretaker due to an established court order, child welfare involvement or an adoption.
f. A parent who lives in the home of another caretaker and no longer has legal custody of the dependent child(ren) who live in the home.
g. Parent(s) of a minor parent who is requesting assistance for their own child.
3. The following individuals are excluded from the assistance unit.
a. Individuals receiving SSI payments.
b. Individuals who receive other title iv benefits such as foster care, adoption subsidy or Title IV kinship payments.
D. Members of the Budgetary Unit
1. The following individuals must be included in the budgetary unit:
a. Any individual who is part of the assistance unit (to include optional members of the assistance unit who requested assistance) regardless of whether or not the individual is eligible to receive assistance.
b. The spouse of a parent or non-parent caretaker who requested assistance, regardless of whether or not the spouse has requested assistance for themselves.
c. The unborn child of a pregnant parent.
d. The non-recipient parent(s) of a minor parent.
e. The sponsor of a non-citizen who is part of the assistance unit (whether or not the non-citizen is themselves eligible to receive Colorado Works grant payments).
2. The following individuals are excluded from the budgetary unit:
a. An optional member of the assistance unit who chooses not to receive assistance for himself or herself.
b. Individuals who are excluded from the assistance unit as identified in Section 3.604.2.C.3.
E. A dependent child is considered to be living in the home of a caretaker as long as the caretaker exercises the responsibility for the care of the child even if the following occurs:
1. The child or the caretaker is temporarily absent from the home to receive medical treatment;
2. The child is under the jurisdiction of the court;
3. Legal custody is held by an agency that does not have physical custody of the child;
4. The child is in regular attendance at a school away from home.
F. School-aged, dependent children must be in school, home school, pursuing a GED, or attending online courses to obtain a high school diploma or GED. A dependent child is still considered to be a student in regular attendance during official school or training program vacation periods, absences due to illness, convalescence or family emergencies. County departments must work with families to enroll children not enrolled in and attending school.
G. Assistance units may remain eligible and payment for the child shall continue for Colorado Works when children are absent from the home for a period greater than forty-five (45) consecutive calendar days for the following reasons:
1. Child(ren) receiving medical care or education that requires him or her to live away from the home; or,
2. Child(ren) visiting a noncustodial parent, as specified in a parenting plan entered by the court or a parenting plan signed by both parties, the visit not exceeding six (6) months unless otherwise specified; or,
3. Child(ren) residing in voluntary foster care placement for a period not expected to exceed three (3) months. Should the foster care plan change within three months and the placement become court-ordered, the child is not longer considered to be living in the home as of the time the foster care plan is changed.
H. When more than one caretaker exercises responsibility for a child, the following hierarchy shall be followed. A caretaker:
1. Is a parent; or,
2. Is a relative by blood, marriage, or adoption who is within the fifth degree of kinship to the dependent child (not to be separated due to death or divorce); or is appointed by the court to be the legal guardian or legal custodian of the dependent child; or,
3. If those identified in a-b above are not available, is a person who exercises responsibility for a dependent child within the person's home and provides verification of such responsibility such as a court order, school or medical records listing the individual as the child's contact, collateral contact with child welfare, or another document acceptable to the county department. the prudent person principle may be used to determine that a non-parent caretaker other than a guardian, legal custodian, or a relative exercises responsibility for a child. The individual who exercises responsibility and is highest in the above hierarchy list shall be deemed the caretaker for the assistance unit.
I. A parent or non-parent caretaker is considered to be living in the home and may continue as a member of the assistance unit/ family needs unit if the individual is temporarily away from home if one of the following occurs:
1. Is on active duty in the uniformed service of the United States.
2. Is temporarily absent from the home to receive medical treatment.
3. Is temporarily absent from the home for less than forty-five (45) calendar days and has established an intent to return.
J. Indian Tribe Eligibility

Members of an Indian Tribe not eligible for assistance under a Tribal Family Assistance Plan are eligible for Colorado Works.

K. Assistance for Eligible Refugees

Refugees are qualified aliens exempt from the five-year bar. Those refugees eligible for assistance through TANF/Colorado Works shall submit an application to their county of residence. Those applications that have been approved shall be referred to the Colorado Refugee Services Program (CRSP) for other ongoing case management and services offered through the TANF/Colorado Works program.

1. The CRSP is responsible for performing the eligibility assessment as required by section 3.607.3 for all refugees referred to them by county departments and will apply uniform guidelines that apply to all county departments regarding the assessment of refugees.
2. Based on the assessment of the refugee, CRSP will make recommendations to the county departments and will apply uniform guidelines that apply to all county departments regarding the assessment of refugees. These recommendations shall include, at a minimum:
a. Whether the refugee is determined to be ready to work.
b. The type(s) of activities that will be most beneficial to the refugee; and,
c. The amount and duration of supportive services and other assistance payments necessary to achieve self-sufficiency for the refugee.
3. The county department shall consider the recommendations of CRSP and the recommended supportive services and other assistance within the county policy, within an agreed upon timeframe not to exceed forty-eight (48) hours.
L. Individuals Ineligible for Colorado Works Program

The following individuals shall not be eligible under Colorado Works:

1. Fugitive or fleeing felons;
2. Persons convicted of a drug-related felony, as defined in 21 U.S.C. 862A and Section 18-1.3-401.5 and Section 4 of Article 18 of Title 18 of the C.R.S. on or after July 1, 1997, unless the county department has determined that the person has taken action toward rehabilitation, such as, but not limited to, participation in a drug treatment program;
3. Assistance units with an adult participating in a strike;
4. Qualified legal non-citizens or those who are not federally exempt, who entered the United States on or after August 22, 1996, are ineligible for cash assistance for five (5) years from date of entry into the United States.
M. Penalties for Disqualified or Ineligible Persons

Persons who are required members of the assistance unit, but who are disqualified from receiving or are ineligible to receive Colorado Works basic cash assistance or diversion due to program prohibitions or violations, shall be removed from the assistance unit for the purposes of determining the assistance unit size. Disqualified individual's' income must be considered when determining eligibility without applying income disregards.

The following disqualified or ineligible individuals shall have such month counted as a month of participation in the calculation of their overall sixty-month (60) lifetime maximum as referenced in section 3.606.6 when a grant payment is received for others in the assistance unit.

1. Individuals convicted by a court or whose disqualification was obtained through an intentional program violation (IPV) waiver for misrepresenting their residence in order to obtain assistance in two states at the same time shall have their Colorado Works assistance denied for ten (10) years.
2. Individuals who have committed fraud as determined by a court or determination of an IPV by administrative hearing shall result in the disqualified caretaker being removed from the grant for a twelve (12) month period for the first offense, twenty-four (24) months for the second offense, and lifetime for the third offense. An IPV from another state shall be used to determine eligibility for an individual. The level of the IPV established by the Administrative Law Judge from the other state shall be used to determine the level of the IPV for Colorado Works. The timeframes established herein shall be used; the timeframe established from the other state shall no longer be valid.
3. Individuals who are fleeing felons for the time that that person meets the definition of fleeing felon as described in 3.601.
4. Individuals who have been convicted of a drug-related felony, as defined in 21 U.S.C. 862A and Section 18-1.3-401.5 and Section 4 of Article 18 of Title 18 of the C.R.S., unless the county department has determined that the person has taken action toward rehabilitation, such as, but not limited to, participation in a drug treatment program.
5. Individuals who have failed to apply for a Social Security Number unless good cause exists. Once that person has taken action to apply for a Social Security Number, they may become eligible.
6. Individuals who are non-citizens and do not meet the definition of a qualified non-citizen, those who fail to prove citizenship or fail to provide proof that they are otherwise possess a qualified non-citizen status and/or proof of lawful presence.
N. Minor Parent Applicants/Participants

A minor who is also a parent may apply for Colorado Works.

1. When a minor parent is not emancipated and has a marital status of single, grant payments may not be approved unless the minor parent resides with another adult caretaker or the minor parent resides in another setting which the county has determined is an appropriate setting.
a. Counties shall assist minor parents who are otherwise eligible and are not living in a county approved setting according to the county's policy to find an appropriate living arrangement.
b. Counties shall assist assistance units which include an unmarried minor parent(s) who has a child at least twelve (12) weeks of age, who has not completed his or her high school education or GED, and who is not participating in educational activities or an approved training program, in participating in such programs within sixty (60) calendar days from the date the initial assessment is completed for those sixteen (16) or older or within sixty (60) calendar days from the date the eligibility interview takes place for those under the age of sixteen (16). Participation means enrollment, attendance, or an action otherwise specified by the county department. Failure to participate without good cause will result in the termination or discontinuation of Colorado Works basic cash assistance.
2. When a minor parent does not live in the home of another caretaker:
a. The minor parent may not receive benefits until deemed to be in a county approved setting by the county department unless the minor is emancipated, has a marital status other than single, or resides with an adult relative.
b. A minor parent who is emancipated or has a marital status other than single is not considered to be living in the home of a caretaker even if they are living in the home of their parent.
c. A minor who is a parent and does not live in the home of a caretaker will receive assistance as an adult if approved.
3. Minor Parents and Caretakers
a. If the minor parent lives with an unrelated non-parent caretaker who chooses not to be a member of the assistance unit, the minor must be in a county approved setting.
b. If the minor parent lives with an unrelated non-parent caretaker who chooses to be a member of the assistance unit, the county department may choose if it is necessary to approve the setting before grant payments are provided per county policy.
c. If the minor parent lives with his or her parent, the county department does not need to approve a setting even if the minor's parent chooses not to be a member of the assistance unit.
d. A minor parent who is the dependent child of a caretaker will receive assistance as a child if approved even if the caretaker is not included in the assistance unit.
O. Out of the Home
1. For Colorado Works purposes, a client who is out of State temporarily shall be provided assistance on the same basis as one who is in the state as long as the individual has established intent to return. The client's temporarily out of the State status shall not exceed ninety (90) consecutive days.
2. A client who is a resident of an institution is not considered to be in the home. A client shall be considered a resident in an institution when the recipient's stay is at least thirty (30) consecutive days. Institutions include general medical and surgical hospitals, nursing homes, assisted living residences, and mental institutions. Residents of an institution who continue to have the responsibility of a dependent child may receive Colorado Works if the dependent child also resides in the institution or continues to be cared for in the home, unless individual needs are provided for through other state.
3.604.3 Program Verifications
A. The county department shall not require any documentary evidence (verification) and/or written statements for eligibility determination until the county department receives a signed and dated application. The client has the primary responsibility for providing documentary evidence for required verification and the responsibility to resolve questionable information. The county worker shall assist the client in obtaining the necessary documentation if the client is cooperating with county workers. The client may supply documentary evidence in person, through mail, by facsimile, through an electronic device, or through an authorized representative. The county worker shall accept all pertinent documentary evidence provided by the client and shall be primarily concerned with how adequately the verification proves the statements on the application and/or program participation, if applicable. If written verification cannot be obtained, county workers shall substitute an acceptable "collateral contact" if available, as defined in section 3.601 program definitions and E-F of this section.

If the client is missing any verification, the county department shall request additional and/or required verifications from the client. the request shall include:

1. A specific list of verifications necessary to determine eligibility;
2. The due date for when the verifications must be returned, which shall be eleven (11) calendar days from the date the verification was requested in writing; and,
3. Notification that if the client fails to return the verifications by the due date, the county department shall process the application without those verifications, which may lead to a denial of grant payments.

If proper verification is not received and a collateral contact is unavailable, the client will be noticed (in writing or verbally) with information that the county worker will assist with obtaining verification, provided that he or she is cooperating with the county department.

Verification is an eligibility requirement. Failure to provide requested verification may result in the case and/or client being denied, closed, terminated, or discontinued. The verification process shall begin the date the application is date stamped by the county and shall continue throughout the life of the case, including program participation and applicable verifications for ongoing redeterminations of eligibility.

B. Required Primary Verifications
1. All information received through the Income and Eligibility Verification (IEVS) System shall be reviewed and verified. Assistance shall not be denied, delayed, or discontinued pending receipt of information requested through IEVS, if other evidence establishes the client's eligibility for assistance.
2. All participating clients shall provide to the county the following information:
a. Verification of lawful presence in the United States; section 3.604.3.I.
b. Verification of citizenship or qualified non-citizenship status; section 3.604.I-J.
c. A Social Security Number (SSN) for each client applying for benefits or proof that an application for a SSN has been made. Proof of application is only valid for up to eight (8) months without good cause. The agency shall explain to the client that refusal or failure without good cause to provide a SSN or a receipt of a SSN application will result in ineligibility for the client for whom an SSN or receipt is not obtained. Only the client for whom the SSN or receipt is not provided will be ineligible, and not the entire assistance unit.
1) For clients that made application for a SSN at initial eligibility determination, verification of the SSN must be received prior to the next recertification.
2) For clients added to the assistance unit within sixty (60) days of the certification period expiring, verification of the SSN must be received by the following recertification.
3) The county department shall verify the SSNs provided by the assistance unit with the Social Security Administration (SSA) in accordance with procedures established by the state department for the State On Line Query (SOLQ) system.
4) The county department shall accept as verified a Social Security Number that has been verified by any program agency participating in SOLQ system.
d. Verification of a caretaker's responsibility for the child(ren) must be provided, unless the caretaker is the child(ren)'s parent. Verification may include, but is not limited to, verbal or written confirmation from the child's parent, a court order, school or medical records listing the individual as the child's contact, or collateral contact with child welfare. The prudent person principle may be used to determine that a non-parent caretaker other than a guardian, legal custodian, or a relative exercises responsibility for a child.
e. Verification of income of any member of the assistance unit or other household member whose income is used to determine eligibility and payment.
f. Verification of Colorado residency.
3. Counties may require further verification of any information that is received that is determined to be questionable or inconsistent. Such a determination must be documented in the applicant's case file.
4. An applicant may request an extension of time beyond the forty-five (45) day maximum to process an application for Colorado Works benefits in order to obtain necessary verification. The extension may be provided at county discretion. The worker must document the reason for the extension in the statewide automated system and/or case file.
5. All immigrants shall have non-citizen status verified through the Systematic Alien Verification for Entitlements (SAVE) system. Assistance shall not be delayed or discontinued pending this verification.
C. Secondary Verifications

When applicable, secondary verifications for eligibility and program participation, may include, but are not limited to:

1. Verification of relationship of a dependent child to other household members;
2. Verification of good cause, to include good cause for a delay in providing verifications for assistance, good cause for not cooperating with child support services, and good cause for not participating in work activities;
3. Verification of child support, to include information of the noncustodial parent and/or child support income/expenses as specified in section 3.606;
4. Verification of school attendance for all school-aged children included in the assistance unit, including home school, GED, and online attendance;
5. Verification of work participation;
6. Verification establishing allowable absences of an adult or child in the assistance unit if leaving the state/home and requesting to continue benefits; and/or,
7. Verification of pregnancy, if applicable.
D. Sources of Verification

Counties may use collateral contacts, interfaces, prudent person principle, documentary evidence, and in some cases, client statement as sources of verification.

E. Use of a Collateral Contact, Review, and Follow-up

Applications shall be reviewed and any necessary follow-up activities such as collateral contacts, verifications, etc., shall be initiated within five (5) calendar days of when the county department obtains information containing the collateral contacts information from the client. Priority shall be given to those applications where critical and emergent need is apparent.

F. Requirements for Collateral Contact to Make a Determination of Eligibility
1. The client shall be given the opportunity to provide documentation necessary to determine eligibility. When necessary, the county department shall assist the client to secure documentation. If documentation that is necessary to determine eligibility is not received, a notice shall be sent to the client to advise him or her of the proposed action to deny or discontinue the case. The notice to the client shall also include a specific description of the documentation necessary to determine eligibility.

In general, the county department shall rely on the client to provide the documentation necessary to determine eligibility.

2. A collateral contact is an oral or written confirmation of a household's circumstances by a person outside of the household. The signature on the application shall be considered consent for the use of collateral contacts. The county department may rely on members of the household to provide the name of any collateral contact. If the individual provides an unacceptable collateral contact who cannot be expected to provide accurate verification, the county department shall:
a. Request the name of another collateral contact; or,
b. Ask for alternative forms of verification; or,
c. Substitute a home visit to establish a county approved setting when applicable.
3. Confidentiality shall be maintained when talking with collateral contacts. The county department shall disclose only the information that is absolutely necessary to obtain information being sought. If the client fails to provide a collateral contact or provides a contact that is unacceptable to the eligibility worker, the county worker may select a collateral contact that can provide information that is needed. Except for contacts to verify information provided through IEVS, the collateral contact selected by the county worker shall not be contacted without first obtaining the prior written or verbal approval of an adult household member or the authorized representative. Collateral contacts for IEVS do not require household designation or prior contact approval. The notice of proposed action shall advise the household that they have the option to consent to the collateral contact, to provide acceptable verification in another form, or to withdraw the application. If the household refuses to choose one of the above options, the application shall be denied.

The case file shall be documented to support action taken by the county department. The county department shall not determine the household to be ineligible when a person outside the household refuses to provide information required for the client to resolve a request for verification (i.e. a former employer will not provide verification of employment termination and does not respond to attempts for a collateral contact by the county department). In such scenarios, the prudent person principle must be used to determine eligibility without the unavailable verification.

Household members who are disqualified or in an ineligible status are not considered individuals outside the household.

4. In cases in which the information from another source contradicts statements made by the household, the household shall be afforded a reasonable opportunity to resolve the discrepancy prior to an eligibility determination.
G. The rules contained herein are intended to be sufficiently flexible to allow the eligibility worker to exercise reasonable judgment to determine when a request for verification is unnecessary because the facts of the case are clear. In making a certification decision, the eligibility worker should ask whether his or her judgment is reasonable, based on experience and knowledge of the program.

The prudent person principle may not be used to waive the requirement to verify lawful presence for clients over the age of eighteen (18).

The prudent person principle may be used to determine that a non-parent caretaker other than a guardian, legal custodian, or a relative exercises responsibility for a child and/or when determining good cause for non-cooperation with the workforce development program activities or child support services.

All case decisions related to the prudent person principle must be documented in case comments.

H. Interfaces are acceptable verification sources for Colorado Works.
1. Income and Eligibility Verification System (IEVS)

IEVS provides for the exchange of information for Colorado Works with the SSA and the Colorado Department of Labor and Employment (DOLE). The county department shall act on all information received through IEVS. The county department shall, at a minimum, prior to approval of benefits, verify potential earnings and unemployment benefits through DOLE for all applicants, except institutionalized applicants. Benefits shall not be delayed pending receipt of verification from a collateral contact (e.g., employers). In cases where the county department has information that an institutionalized or group home recipient is working, wage and unemployment insurance benefits matches are required at application. All other matches will be initiated through IEVS upon approval of benefits. Through IEVS, recipient SSNs will be matched with source agency records on a regular basis to identify potential earned and unearned income, resources and assets, including:

a. The following data shall be considered verified when entered into the statewide automated system:
1) SSA (Beneficiary and Earnings Data Exchange/Bendex, State Data Exchange/SDX) Social Security benefits, SSI, pensions, self-employment earnings, federal employee earnings; and,
2) Unemployment Insurance Benefits (UIB).
b. DOLE wage data shall not be considered verified upon receipt. Additional verification must be obtained to verify wage information.
c. At initial application and at redetermination, a client of Colorado Works shall be notified through a written statement provided on or with the application form that the information available through IEVS: will be requested and used for eligibility determinations; shall be verified through sources, such as collateral contacts with the client, when discrepancies are found by the county department; and may affect the assistance unit's eligibility and level of payment.
1) All verification types obtained by a collateral contact to validate or invalidate the IEVS discrepancy shall be documented; and,
2) Case documentation shall be available in the case file or statewide automated system documenting the action taken on the case within forty-five (45) calendar days of initial receipt. Case documentation must include the purpose of the review, the action taken on the case, and how the determination was made that supported the action taken by the county department.
d. The county department shall review and process IEVS within forty-five (45) days.

No more than twenty (20) percent of the IEVS reviewed may remain unprocessed beyond forty-five (45) days when:

1) The reason that the action cannot be completed within forty-five (45) days is the non-receipt of requested third-party verification; and,
2) Action is completed promptly, when third-party verification is received or at the next time eligibility is redetermined, whichever is earlier. If action is completed when eligibility is redetermined and third-party verification has not been received, the county department shall make its decision based on information provided by the recipient and any other information in its possession.
2. Public Assistance Reporting Information System (PARIS)

The county department shall query PARIS at initial application and at redetermination to determine whether the client is receiving benefits in another state, veterans' benefits, or military wages or allotments.

3. Systematic Alien Verification for Entitlements (SAVE)

The county department shall query SAVE at initial application and at redetermination to:

a. Determine whether a qualified non-citizen has a sponsor(s);
b. Verify the non-citizen registration number provided by the client and, if the number and name submitted do not match, take prompt action to terminate assistance to the client; and
c. Determine if there has been a change in the non-citizen's status.
4. Colorado Department of Revenue, Division of Motor Vehicles (DMV)

The Colorado DMV may be used by the county department to verify lawful presence and identity.

I. Verification of Citizenship and Lawful Presence
1. Verification of citizenship in the United States

Citizenship may be verified by a birth certificate, possession of a U.S. passport, a Certificate of U.S. Citizenship (USCIS form N-560 or NH-561), a Certificate of Naturalization (USCIS form N-550 or N-570), a Certificate of Birth Abroad of a Citizen of The United States (Department of State Forms FS-545 or DS-1350), or identification cards for U.S. citizens (USCIS-I-179 or USCIS-I-197). Documents that are acceptable as verification of citizenship can be found in the Department of Revenue rules at 1 CCR 204-30, Rule 5, Appendix A and B (Mar. 2, 2021), no later editions or amendment are incorporated. These regulations are available at no cost form the Colorado Department of Revenue, 1881 Pierce St., Lakewood, CO 80214 or at https://www.sos.state.co.us/ccr. These regulations are also available for public inspection and copying at the Colorado Department of Human Services, Office of Economic Security, 1575 Sherman St., Denver, CO 80203, during regular business hours.

2. Verification of questionable citizenship information

The following guidelines shall be used in considering questionable statement(s) of citizenship from a client:

a. The claim of citizenship is inconsistent with statements made by the client, or with other information on the application, or on previous applications.
b. The claim of citizenship is inconsistent with information received from another source.
c. The claim of citizenship is inconsistent with the documentation provided by the client.

Application of the above criteria by the eligibility worker must not result in discrimination based on race, religion, ethnic background or national origin, and groups such as migrant farm workers or Native Americans shall not be targeted for special verification. The eligibility worker shall not rely on a surname, accent, or appearance that seems foreign to find a claim to citizenship questionable. Nor shall the eligibility worker rely on a lack of English speaking, reading, or writing ability as grounds to question a claim to citizenship.

3. The client whose citizenship is in question shall be ineligible to participate until proof of citizenship is obtained. If a non-citizen is unable to provide any USCIS document at all, there is no responsibility to offer to contact USCIS on the non-citizen's behalf. Responsibility exists only when the non-citizen has a USCIS document that does not clearly indicate eligible or ineligible non-citizen status. The county department shall contact the State Department, not the USCIS, to obtain information about the non-citizen's correct status. The method used to document verification of citizenship and the result of that verification shall be contained in the case file.
4. All persons eighteen years of age or older must establish lawful presence in the United States prior to receiving Colorado Works with the exception of those exempt in the list provided in this section, as outlined in section 24-76.5-103, C.R.S. The requirements of this section do not apply to clients under the age of eighteen (18).
a. In order to verify his or her lawful presence in the United States, a client must:
1) Produce and provide to the county department:
a) A valid Colorado driver's license or a Colorado identification card issued pursuant to article 2 of title 42, C.R.S.; or,
b) A United States military card or military dependent's identification card; or,
c) A United States coast guard merchant mariner card; or,
d) A Native American tribal document; or,
e) Any other document authorized by rules adopted by the Department of Revenue (1 CCR 2204-30, Rule 5, Appendix A, as incorporated by reference in section 3.604.3.I.1 of these rules); or,
f) Those clients who cannot produce one of the required documents may demonstrate lawful presence by both executing the affidavit described in section 3.604.3.I.4.a.2, and executing a request for waiver as described in 1 CCR 204-30, Rule 5, as incorporated by reference in section 3.604.3.I.1, above.

The request for waiver must be provided to the Colorado Department of Revenue in person, by mail, or online, and must be accompanied by all documents the client can produce to prove lawful presence. A request for a waiver can be provided to the Department of Revenue by a client representative.

Once approved by the Department of Revenue, the waiver is assumed to be permanent, but may be rescinded and cancelled if, at any time, the Department of Revenue becomes aware of the client's violation of immigration laws. if the waiver is rescinded and cancelled, the client has the opportunity to appeal. The county department is responsible for verifying that the client is the same individual indicated as being lawfully present through the waiver; and,

2) Execute an affidavit saying that:
a) He or she is a United States citizen or legal permanent resident; or,
b) He or she is otherwise lawfully present in the United States pursuant to federal law.
b. The requirements of this section do not apply to the following clients, programs and services:
1) For any purpose for which lawful presence in the United States is not required by law, ordinance, or rule;
2) For obtaining health care items and services that are necessary for the treatment of an emergency medical condition of the person involved and are not related to an organ transplant procedure;
3) For short-term, non-cash, in-kind emergency disaster relief;
4) For programs, services, or assistance such as soup kitchens, crisis counseling and intervention, and short-term shelter specified by federal law or regulation that:
a) Deliver in-kind services at the community level, including services through public or private non-profit agencies;
b) Do not condition the provision of assistance provided on the individual recipient's income or resources; and,
c) Are necessary for the protection of life or safety;
5) Pregnant women;
6) For individuals over the age of eighteen years of age and under the age of nineteen years who continue to be eligible for medical assistance programs after their eighteenth birthday.
5. A non-citizen considered a legal immigrant will normally possess one of the following forms provided by the citizenship and immigration services (USCIS) as verification:
a. I-94 arrival/departure record.
b. I-551 resident alien card (I-551).
c. Forms I-688b or I-766 employment authorization document.
d. A letter from USCIS indicating a person's status.
e. Letter from the U.S. Department of Health and Human Services (HHS) certifying a person's status as a victim of a severe form of trafficking.
f. Iraqi and Afghan individuals who have been admitted as Special Immigrants (SI).
g. Any of the documents permitted by the Colorado Department of Revenue rules for evidence of lawful presence (1 CCR 204-30, appendix B, as incorporated by reference in section 3.604.3.I.1 of these rules).
6. Legal immigrants applying for public assistance must present documentation from USCIS showing the applicant's status. All documents must be verified through SAVE to determine the validity of the document. Benefits shall not be delayed, denied or discontinued awaiting the SAVE verification.
J. Verification required from non-citizens
1. As a condition of eligibility for financial assistance, when a sponsored non-citizen is included in the assistance unit or budgetary unit, the client must provide income information about the non-citizen's sponsor(s).
K. When a client is unable to provide verification for citizenship, qualified non-citizenship status, lawful presence, identity, and/or their social security number, the county department shall grant thirty (30) calendar days to the client to provide the verification. If the verification is provided in the allotted time, the same application may be used to determine eligibility and benefits provided.

Verification shall be provided for each individual requesting/receiving payments at the time of application and redetermination. In addition, supportive services, special needs payments and assistance in obtaining verifications shall be provided.

Individuals unable to provide this verification will not receive payment for themselves and their income will be used to determine eligibility for the household.

3.604.4 Colorado Works and Child Support Services
A. As a condition of continued eligibility, clients for Colorado Works are statutorily required to assign all rights to child support on their own behalf or on behalf of any other member of the assistance unit for whom the application is made. A client's failure to sign and date the application form to avoid assignment of support rights precludes eligibility for the assistance unit. Failure to cooperate with Child Support Services at application and/or while receiving basic cash assistance, without good cause, will result in the termination or discontinuation of the Colorado Works basic cash assistance.

This assignment is effective for child support due and owed during the period of time the person is receiving public assistance. The assignment takes effect upon a determination of eligibility for Colorado Works cash assistance. The assignment remains in effect with respect to the amount of any unpaid support obligation accrued and owed prior to the termination of Colorado Works cash assistance to the client. The application form shall contain acknowledgement of these provisions and shall be signed and dated by the client.

1. Clients may request that their case not be referred to child support services based upon good cause. Claims found to be valid are:
a. Potential physical or emotional harm to a child(ren).
b. Potential physical or emotional harm to a parent or caretaker.
c. Pregnancy or birth of a child related to incest or forcible rape.
d. Legal adoption before court or a parent receiving pre-adoption services.
e. Other reasons documented by the county department.
f. Reasons considered to be in the best interest of the child.
g. Other court order.
2. Every client shall be given notice and the opportunity to claim that his or her case should not be referred to Child Support Services based upon good cause.
3. Determination of such good cause must be in writing and documented in the case file by the county director or designee of the county director.
4. Each case not referred based upon good cause shall be reviewed by the county director or designee at least yearly.
B. Basic cash assistance shall be considered part of the Unreimbursed Public Assistance (UPA) as defined in the Child Support Services Rule Manual at 9 CCR 2504-1 Section 6.002.
C. If a family is ineligible for Colorado Works basic cash assistance due to child support income and the income received from child support is either not received or is less than the family need standard, the family may request to be reinstated for assistance in that month. The income from the current month will be used to determine eligibility and payment prospectively.
3.604.5 Family Violence Option (FVO) Waiver

The federal government allows state Temporary Assistance for Needy Family (TANF) programs to participate in the option to waive certain program requirements for individuals who have been identified as survivors of family (domestic) violence.

A. Waiver provisions
1. The FVO waiver allows a county to exempt Colorado Works clients from the following standard program elements if it is determined that participation in these elements would unfairly endanger or penalize an individual or their child(ren) as a result of their experience of family violence:
a. Work activities
b. TANF time clock. Assistance received while the FVO waiver is in effect does not prevent the TANF time clock from advancing, but is an allowable reason to extend assistance beyond the sixtieth (60th) month.
c. Child support services
2. The county department shall involve the client when choosing to invoke a FVO waiver. The individual at their discretion may accept or refuse any waiver offered.
B. Requirements for FVO waivers:

When a county department and client invoke the FVO waiver the following are required:

1. Implement county written policies which at a minimum address:
a. Domestic violence and FVO;
b. How counties intend to provide information about the FVO waiver, related benefits, domestic violence services, and options provided by Colorado Works and others to all clients on an ongoing basis.

This information should be provided in accordance with section 3.602.1 and at a minimum shall include (1) procedures for voluntarily and confidentially self-identifying as a survivor of domestic violence and how self-disclosed information will be used and (2) benefits of and procedures for applying for waivers from any program requirements and extension of time limits;

c. The process for screening and assessing domestic violence continually.
2. Training and case actions for county staff.
a. The core FVO/domestic violence training shall be mandatory for all staff who play a role in determining, modifying, or granting FVO waivers, including intake, assessment, case management, or Workforce Development staff. This training must be completed prior to contact with Colorado Works clients. CDHS strongly recommends that all county staff, including experienced staff, supervisors, and/or managers, attend the core FVO training at least once every five (5) years, and attend ongoing and specific training offered or recommended by Colorado Works and local agencies that address domestic violence issues.
b. County staff who have participated in the core FVO training shall be the only staff who shall provide information about and screen for domestic violence, assess for domestic violence waiver eligibility, make waiver determinations, review waivers and extensions, consider sanctions, and/or develop and modify an Individualized Plan of a client who has a waiver.
3. Follow certain processes with regard to all Colorado Works clients including:
a. Screen Colorado Works clients by identifying those who are or have been survivors of domestic violence by using the State Department domestic violence screening form.
b. Assess Colorado Works clients who are identified as a survivor of domestic violence by:
1. The nature and extent to which the individual may engage in work activities;
2. The resources and services needed to assist the individual in obtaining safety and self-sufficiency; and,
3. A plan to increase the client's safety and self-sufficiency.
c. Domestic violence exemptions (or waivers) of certain Colorado Works requirements may be granted for good cause based on circumstances that warrant non-participation in program work requirements described in this section, non-cooperation with Child Support Services as defined in section 3.604.4,A.1, or a program extension. Good cause may also be determined through the use of the prudent person principle as specified in section 3.604.3.G. And defined in section 3.601.
1. Good cause for granting an FVO waiver of work activities and/or the sixty (60)-month time limit extension is defined as anything that would potentially endanger or unfairly penalize a client or the client's family if he/she participated in work activity requirements or grant payments were discontinued.
2. Good cause for granting a waiver of the Child Support Services cooperation requirement is defined as anything in section 3.604.4.A.1, including circumstances that are not in the best interest of the child, e.g., potentially endangering or unfairly penalizing the client or child if the individual cooperated with Child Support Services.
4. Provide certain resources to all Colorado Works clients and survivors of domestic violence. Counties are to make immediate referrals to appropriate services, including: domestic violence services, legal services, health care, emergency shelter, child protection, and law enforcement. Such referrals are to be documented in the client's case file.
C. FVO provisions
1. Screening clients includes:
a. All clients are to be screened continually for domestic violence by trained workers.
b. At any point in Colorado works program participation, a client may be identified or may self-identify as a survivor of domestic violence.
c. Workers are to use sensitivity and discretion in selecting the appropriate setting for domestic violence screening. The screening and any information related to the client's domestic violence shall remain confidential in accordance with section 3.609.73.
2. Waiver provisions, case documentation, and the Individualized Plan (IP)
a. The county shall use only FVO-trained workers to work with survivors of domestic violence throughout the application, screening, waiver/IP development, and case management processes, and when implementing, modifying, and monitoring sanctions for a domestic violence survivor.
b. Workers shall use the prudent person principle in determining what FVO waiver(s) will most benefit the individual. The IP shall be developed with a priority on safety and self-sufficiency for the individual and the individual's child(ren).
c. Waivers shall be based on need, and may be granted as long as need is demonstrated. This can be accomplished at application or throughout the life of the case.
d. Waivers shall be documented in the statewide automated system describing and taking into account:
1) The past, present, and ongoing impact of domestic violence on the individual and the family;
2) The individual's available resources;
3) The maximized safety of the individual and the individual's family while leading to self-sufficiency;
4) Identification of specific program/work activities requirements being required and/or waived;
5) Prioritization of work, excepting those cases where work would lead to greater risk of family violence; re-assessment should occur every six (6) months, at minimum.
3. Appeal of a waiver denial
a. If a waiver is denied, and the client wishes to dispute this decision, he or she may appeal through the State Employment and Benefits Division. The Division will review and make decisions on the appeal. If the State Employment and Benefits Division denies the client's appeal, he or she has the right to appeal further through the judicial review process in section 24-4-106, C.R.S.

The appellant shall be granted all requested waivers and continue to receive benefits through the appeal process.

b. Any individual may reapply for a waiver at any time.

Notes

9 CCR 2503-6-3.604
37 CR 17, September 10, 2014, effective 10/1/2014 38 CR 11, June 10, 2015, effective 7/1/2015 38 CR 15, August 10, 2015, effective 9/1/2015 38 CR 23, December 10, 2015, effective 1/1/2016 39 CR 19, October 10, 2016, effective 11/1/2016 40 CR 03, February 10, 2017, effective 2/14/2017 40 CR 17, September 10, 2017, effective 10/1/2017 41 CR 15, August 10, 2018, effective 9/1/2018 40 CR 23, December 10, 2017, effective 12/30/2018 43 CR 01, January 10, 2020, effective 1/30/2020 43 CR 13, July 10, 2020, effective 8/1/2020 43 CR 23, December 10, 2020, effective 1/1/2021 44 CR 21, November 10, 2021, effective 3/1/2022 45 CR 03, February 10, 2022, effective 3/2/2022 45 CR 13, July 10, 2022, effective 6/3/2022 45 CR 15, August 10, 2022, effective 8/30/2022 46 CR 09, May 10, 2023, effective 6/1/2023 46 CR 17, September 10, 2023, effective 8/7/2023, exp. 12/2/2023 (EMERGENCY) 46 CR 19, October 10, 2023, effective 10/30/2023

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