Conn. Agencies Regs. § 16-11-53 - Documents filed with commission
The utility shall file with the commission the following documents and information, and shall maintain such documents and information in a current status:
(1) A copy of the
company's tariff, which shall include but not be limited to:
(A) A copy of each schedule of rates for
service, together with the applicable riders;
(B) A copy of the company's rules, or terms
and conditions, describing the company's policies and practices in rendering
service. These rules shall include:
(I) A
list of items which the company normally furnishes, owns and maintains on the
customer's premises;
(II) The
utility's extension plan or plans as required in section
16-11-61;
(2) A copy of each
special contract for service which differs from the filed rates;
(3) A copy of each type of customer
bill;
(4) The name, title, address
and telephone number of the person who should be contacted in connection with:
(A) General management duties;
(B) customer relations and complaints;
(C) engineering operations;
(D) meter tests and repairs;
(E) emergencies during non-office
hours.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.