Conn. Agencies Regs. § 16-11-67 - Information to customers

Each utility shall:

(1) Furnish rate schedules and such additional information as the customer may reasonably request;

(2) upon request, infrom its customers as to how meters are read and the method of computing the charges billed;

(3) notify customers affected by a change in rates or rate classification;

(4) maintain up-to-date maps, plans or records of its entire transmission and distribution systems, with such other information as may be necessary to enable the utility to advise prospective customers, and others entitled to the information, as to the facilities available for service in any locality.

Notes

Conn. Agencies Regs. § 16-11-67

Effective October 18, 1966