Conn. Agencies Regs. § 16-333i-1 - Substandard service
(a) For the
purposes of P.A. 84-240, "substandard service" is defined as follows:
(1) a subscriber's loss of clear picture or
clear sound on one or more CATV basic or premium channels to which the
subscriber subscribes, the loss of which is caused by the failure of equipment
owned or controlled by the CATV operator or by the negligence of said operator,
or
(2) service which violates the
Federal Communications Commission's (FCC) Rules and Regulations for Cable
Television Service: Technical Standards 47 C.F.R., Part 76, Sec. 76.605
et seq., as hereafter amended.
(b) If, after improving substandard service,
a CATV company provides either (1) clear picture and clear sound or (2) picture
and sound which meet FCC requirements, the CATV company will be deemed to
provide standard service.
Notes
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