Conn. Agencies Regs. § 17-619-8 - Assessment and mediation
(a) All eligible
applicants shall participate in assessment and mediation pursuant to Section
17-620 of the Connecticut General Statutes as may be amended.
(b) Participation in assessment and mediation
is a prerequisite to eligibility for rent bank resources.
(c) Each participating mediation agency shall
designate trained staff or contract with individuals or organizations with
expertise in landlord-tenant mediation to provide the assessment and mediation
services described herein.
(d) All
completed applications shall be reviewed and the applicant shall be notified of
the disposition of the application and the reasons for the action taken within
five (5) working days of receipt of the completed application by the mediation
agency. A copy of the notice of disposition shall be provided to any state
agency responsible for the referral. The applicant shall be referred to other
agencies and social services for assistance, if appropriate.
(e) If the applicant is denied service, he or
she shall be advised in writing of the right to a desk review with the
mediation agency pursuant to Section
17-619-15 and of
the right to a fair hearing pursuant to Section
17-619-16. This
written notification shall also include a statement of the right of the
applicant and his or her representative to review all information used in the
decision to deny assistance.
(f)
The mediation agency shall conduct a comprehensive assessment of the eligible
family in accordance with this section.
(g) The mediation agency shall determine,
within the exercise of professional judgment, the feasibility of mediating a
settlement between the family and the landlord or creditors with or without
financial assistance.
(h) If the
mediation agency determines, within the exercise of professional judgment,
through the assessment that mediation is appropriate, a mediation shall be
scheduled and conducted.
(i) The
mediation agency shall conduct follow-up on all successful mediations at 120
and 360 day intervals.
Notes
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