26 Del. Admin. Code § 3001-7.0 - Notice of Change in Variable Price
7.1 When a residential customer or small
commercial customer's variable price changes, an electric supplier shall make
available the residential customer or small commercial customers variable price
for the next billing period:
7.1.1 The
variable price shall be made available at least 12 days prior to close of the
customer's billing period;
7.1.2
The variable price shall be made available in a clear, easy to access format
prescribed by the electric supplier;
7.1.3 The electric supplier shall promptly
provide the residential customer or small commercial customer written
directions on how to access the variable price:
7.1.3.1 At the time of contracting;
7.1.3.2 In the contract summary;
7.1.3.3 When sending any notice as required
in this regulation;
7.1.3.4 Upon
request; or
7.1.3.5 If the electric
supplier changes the directions for accessing the variable price.
7.2 For the purposes of
the disclosure mandated in subsection 7.1, an electric supplier may provide an
estimated variable price for the residential customer or small commercial
customer's next billing period, provided the estimated variable price is made
available at least 12 days prior to the close of the customer's billing period.
If the electric supplier provides an estimated variable price, the electric
supplier shall not use a rate for billing purposes that is higher than the
estimate.
Notes
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7.1 When a residential customer or small commercial customer's variable price changes, an electric supplier shall make available the residential customer or small commercial customers variable price for the next billing period:
7.1.1 The variable price shall be made available at least 12 days prior to close of the customer's billing period;
7.1.2 The variable price shall be made available in a clear, easy to access format prescribed by the electric supplier;
7.1.3 The electric supplier shall promptly provide the residential customer or small commercial customer written directions on how to access the variable price:
7.1.3.1 At the time of contracting;
7.1.3.2 In the contract summary;
7.1.3.3 When sending any notice as required in this regulation;
7.1.3.4 Upon request; or
7.1.3.5 If the electric supplier changes the directions for accessing the variable price.
7.2 For the purposes of the disclosure mandated in subsection 7.1, an electric supplier may provide an estimated variable price for the residential customer or small commercial customer's next billing period, provided the estimated variable price is made available at least 12 days prior to the close of the customer's billing period. If the electric supplier provides an estimated variable price, the electric supplier shall not use a rate for billing purposes that is higher than the estimate.