Fla. Admin. Code Ann. R. 64B20-7.007 - Mediation
(1) "Mediation" means a process whereby a
mediator appointed by the Department acts to encourage and to facilitate
resolution of a legally sufficient complaint. It is an informal and
nonadversarial process with the objective of assisting the parties to reach a
mutually acceptable agreement.
(2)
The Board finds that mediation is an acceptable method of dispute resolution
for the following violations:
(a) Failure of
the licensee to timely respond to a continuing education audit;
(b) Failure of the licensee to pay a refund
for a cancelled prescription hearing aid transaction in violation of Section
468.1246 or
468.1255, F.S., unless the
violation involves intentional misconduct by the licensee. A prescription
hearing aid is defined in Rule
64B20-8.0011,
F.A.C.
Notes
Rulemaking Authority 456.078 FS. Law Implemented 456.078 FS.
New 11-1-94, Formerly 59BB-7.007, Amended 11-30-04, 5-3-23.
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