Ga. Comp. R. & Regs. R. 120-2-47-.11 - Procedures for Public Complaint
(1) The Commissioner may receive and process
each complaint made against any service contract provider which alleges certain
acts or practices which may constitute one or more violations of this Chapter.
Any member of the public, or any federal, state, or local official, may file a
complaint with the Commissioner. Complaints may be received from sources
outside the State of Georgia and processed in the same manner as those
originating in Georgia.
(2)
Complaints may be mailed or delivered to the following address:
Office of Commissioner of Insurance
716 West Tower, Floyd Building
#2 Martin Luther King, Jr. Drive
Atlanta, Georgia 30334
(3) All complaints shall be made in writing
and shall fully identify the complainant by name and address. If required by
the Commissioner, complaints shall be made on forms prescribed and provided by
the Office of Commissioner of Insurance.
(4) Oral or telephone communications may not
be considered or processed as complaints. However, any member of the staff of
the Office of Commissioner of Insurance may file a complaint based upon
information and belief, in reliance upon oral, telephone, or written
communications received by the Office of Commissioner of Insurance.
Notes
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