Ga. Comp. R. & Regs. R. 515-16-15-.10 - Office Requirements
(1) A wrecker service must maintain normal
business hours and a listed public business telephone number. A wrecker service
may maintain a maximum of two telephone numbers to be called for dispatching
calls.
(2) All wrecker services
will provide reasonable access to any towed vehicle six (6) days per
week.
(3) A wrecker service must
maintain proof of registration for each vehicle with the Commission and comply
with the Commission's safety rules and regulations.
(4) A wrecker service must maintain and
provide to the Commission upon request, a list of all personnel operating
wrecker equipment, as well as a current Motor Vehicle Report on each
driver.
(5) Drivers must maintain a
valid driver's license of the appropriate class and with the appropriate
endorsements required to operate the wrecker service's vehicles under Georgia
law.
(6) It shall be unlawful for a
wrecker service to engage in removal of vehicles without an authorized contract
signed by the owner or other authorized agent for property owner and the towing
company in the form prescribed by the Commission. A copy of the contract shall
be made available to the Commission representatives, upon request. The contract
must contain the name, address and phone number of the respective towing
company, and the location of the impoundment facility, hours of operation, and
the cost for removal of the vehicle and the charges for storage of the towed
vehicle. The contract must also contain the names and contact number(s) of the
person(s) authorized to request the removal of a vehicle from said
property.
(7) For each and every
requested nonconsensual towing movement, on the day the removal takes place,
the real property owner or his contractually-designated agent (1) must place a
telephone call, send a facsimile letter or send an e-mail message to the
wrecker service identifying specifically, and requesting removal of, the
vehicle or vehicles to be towed or removed and (2) must receive an original
written tow authorization or tow bill dated and signed the date of the tow at
the scene of the tow by the real property owner or such property owner's
designated agent specifying the vehicle or vehicles to be towed or removed and
having the name of the signing real property owner or such owner's designated
agent typed or legibly printed below the signature. The wrecker service shall
maintain for three (3) years copies of telephone records, faxes and e-mail
messages requesting removal as proof of the time and date such removal was
requested, as well as the signed authorization for removal from the property
owner or such owner's agent.
Notes
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