Ill. Admin. Code tit. 4, § 875.20 - Purposes
a) The Americans
With Disabilities Act Grievance Procedure (hereinafter referred to as
"Procedure") is established pursuant to the Americans With Disabilities Act of
1990, 42 U.S.C. Section 12101 et seq. (hereinafter referred to as "ADA") and
specifically Section 35.107 of the Title II regulations, 28 CFR Part 35,
requiring that a grievance procedure be established to resolve grievances
asserted by qualified individuals with disabilities. Should any individual
desire to review the ADA or its regulations to understand the rights,
privileges and remedies afforded by it, please contact the Designated
Coordinator.
b) In general, the ADA
requires that each program, service and activity offered by the Department of
Revenue (hereinafter referred to as "Department"), when viewed in its entirety,
be readily accessible to and usable by qualified individuals with
disabilities.
c) It is the
intention of the Department to foster open communication with all individuals
requesting readily accessible programs, services and activities. The Department
encourages supervisors of programs, services and activities to respond to
requests for modifications before they become grievances.
Notes
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