Ill. Admin. Code tit. 20, § 460.90 - Grievances

a) Grievances shall be processed in accordance with 20 Ill. Adm. Code 504.Subpart F with the following exceptions:

1) The Grievance Officer shall submit a recommendation to the Chief Administrative Officer within 5 working days after receipt of the grievance, whenever possible.

2) The Chief Administrative Officer shall advise the individual in custody in writing of the decision within 5 working days after receiving the Grievance Officer's report, whenever possible.

3) The individual in custody may appeal the facility's decision in writing to the Director within 10 working days after receipt of the written decision.

4) The Director shall refer all non-frivolous grievances that require a hearing before the Administrative Review Board.

A) If it is determined that the grievance is without merit or can be resolved without a hearing, the individual in custody shall be advised of the disposition, in writing, within 10 working days after receipt of the grievance, whenever possible.

B) If an Administrative Review Board hearing is required, the Board shall submit a written report of the evidence, findings and recommendations to the Director within 15 working days after receipt of the grievance, whenever possible.

C) The Director shall review the findings and recommendations of the Administrative Review Board and make a final written determination within 10 working days after receipt of the Board's report, whenever possible.

b) An individual in custody may file a written grievance requesting to be admitted or readmitted to the Program whenever the factors which made the individual ineligible for the Program have been resolved.

c) Individuals in Custody shall not be permitted to file grievances in regard to voluntary terminations from the Program.

Notes

Ill. Admin. Code tit. 20, § 460.90

Amended at 47 Ill. Reg. 7876, effective 5/26/2023