Ill. Admin. Code tit. 83, § 735.110 - Present Customers
a)
1) A company may request a deposit, pursuant to
Section
735.120 herein, from any
customer during the first twelve (12) months that a customer receives service if the
customer, during that period, pays late four times or has service discontinued for
nonpayment two times.
2) Prior to
requesting a deposit from a customer for reasons of late payment, the company shall
advise the customer of the availability of a Preferred Payment Date pursuant to
Section
735.90 of this
Part
3) A company may request a deposit
from any customer after the first twelve (12) months that the customer has received
service if the customer has had service discontinued two times in a twelve (12)
month period, or if the company provides evidence that the customer used a device or
scheme to obtain service without payment. The company may also request a deposit
from any nonresidential customer after the first twelve (12) months the customer has
received service if the customer pays late at least six (6) times during any twelve
(12) month period.
b) The
company requesting a deposit for any of the reasons stated in this Section shall
make such request within 45 days after the event giving rise to the request takes
place.
c) A present customer whose
service is terminated for nonpayment becomes an applicant for service and will be
subject to the provisions of Section
735.100(b),
(c), and (e) herein for purposes of establishing
service.
d) A customer who transfers
service from one location or address to another within the Company's service
territory shall be considered to be a present customer and shall not be subject to
the rules for applicants for service contained in Section
735.100 of
this Part. However, the company shall still be required to provide a complete
listing of charges pursuant to Section
735.100(b).
Notes
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