Iowa Admin. Code r. 199-19.15 - Customer contribution fund
(1)
Applicability and
purpose. This rule applies to each gas public utility, as defined in
Iowa Code sections 476.1and 476. IB. Pursuant to Iowa Code section
476.66,
each utility shall maintain a program plan to assist the utility's low-income
customers with weatherization and to supplement assistance received under the
federal low-income home energy assistance program for the payment of winter
heating bills.
(2)
Notification. Each utility shall notify all customers of the
customer contribution fund at least twice a year. The method of notice which
will ensure the most comprehensive notification to the utility's customers
shall be employed. Upon commencement of service and at least once a year, the
notice shall be mailed or personally delivered to all customers, or provided by
electronic means to those customers who have consented to receiving electronic
notices. The other required notice may be published in a local newspaper(s) of
general circulation within the utility's service territory. A utility serving
fewer than 6,000 customers may publish its semiannual notices locally in a free
newspaper, utility newsletter or shopper's guide instead of a newspaper At a
minimum, the notice shall include:
a. A
description of the availability and the purpose of the fund;
b. A customer authorization form. This form
shall include a monthly billing option and any other methods of
contribution.
(3)
Methods of contribution. The utility shall provide for
contributions as monthly pledges, as well as one-time or periodic
contributions. A pledge by a customer or other party shall not be construed to
be a binding contract between the utility and the pledgor The pledge amount
shall not be subject to delayed payment charges by the utility. Each utility
may allow persons or organizations to contribute matching funds.
(4)
Annual report. On or
before September 30 of each year, each utility shall file with the board a
report of all the customer contribution fund activity for the previous fiscal
year beginning July I and ending June 30. The report shall be in a form
provided by the board and shall contain an accounting of the total revenues
collected and all distributions of the fund. The utility shall report all
utility expenses directly related to the customer contribution fund.
Notes
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