Iowa Admin. Code r. 199-20.19 - Notification of outages
(1)
Notification. The notification requirements in subrules
20.19(1) and 20.19(2) are for the timely collection of electric outage
information that may be useful to emergency management agencies in providing
for the welfare of individual Iowa citizens. Each electric utility shall notify
the board when it is projected that an outage may result in a loss of service
for more than six hours and the outage meets one of the following criteria:
a. Loss of service for more than six hours to
substantially all of a municipality, including the surrounding area served by
the same utility. A utility may use loss of service to 75 percent or more of
customers within a municipality, including the surrounding area served by the
utility, to meet this criterion;
b.
Loss of service for more than six hours to 20 percent of the customers in a
utility's established zone or loss of service to more than 5,000 customers in a
metropolitan area, whichever is less;
c. A major event as defined in subrule
20.18(4); or
d. Any other outage
considered significant by the electric utility. This includes loss of service
for more than six hours to significant public health and safety facilities
known to the utility at the time of the notification, even when the outage does
not meet the criteria in paragraphs 20.19(1)"a" and
"b."
(2)
Information required.
a. Notification shall be provided regarding
outages that meet the requirements of subrule 20.19(1) by notifying the board
duty officer by email at dutyofficer@iub.iowa.govor, in appropriate
circumstances, by telephone at (515)745-2332. Notification shall be made at the
earliest possible time after it is determined the event may be reportable and
should include the following information, as available:
(1) The general nature or cause of the
outage;
(2) The area
affected;
(3) The approximate
number of customers that have experienced a loss of electric service as a
result of the outage;
(4) The time
when service is estimated to be restored; and
(5) The name of the utility, the name and
telephone number of the person making the report, and the name and telephone
number of a contact person knowledgeable about the outage.
The notice should be supplemented as more complete or accurate information is available.
b. The utility shall provide to the board
updates of the estimated time when service will be restored to all customers
able to receive service orof significant changed circumstances, unless service
is restored within one hour of the time initially estimated.
c. The utility shall notify the board once
service is fully restored to all customers after an outage meeting the
requirements of subrule 20.19(1).
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.