Iowa Admin. Code r. 199-21.15 - Standards of quality of sanitary sewage disposal service
(1)
Operation and
maintenance. The utility shall maintain and operate any sewage
treatment facility with adequate capacity and equipment to convey all sewage to
the plant and to treat the sewage to the quality required by all applicable
laws and regulations.
(2)
Design and construction. The design and construction of the
utility's collection system, treatment facility, and all additions and
modifications shall conform to the requirements prescribed by law.
(3)
Reasonable efforts to
prevent. The utility shall make reasonable efforts to eliminate or
prevent the entry of surface water or groundwater into its sanitary sewage
system or the unlawful release of untreated sanitary sewage. The utility may
request assistance from any appropriate state, county, or municipal
authorities, but such a request does not relieve the utility of its
responsibility to make reasonable efforts to eliminate or prevent the entry of
surface water or groundwater and to contain sewage. The utility shall notify
the board when it requests assistance from other state or local
agencies.
(4)
Bypass and
upset. The utility shall comply with the bypass and upset provisions
of rule 567-63.6 (455B).
(5)
Interruption of sanitary sewage
disposal service.
a. A utility shall
make a reasonable effort to prevent interruptions of sanitary sewage service.
When an emergency interruption occurs, the utility shall reestablish service
with the shortest possible delay consistent with the safety of its customers
and the general public.
b. When a
utility finds it necessary to schedule an interruption of service, it shall
make a reasonable effort to notify all customers to be affected by the
interruption. The notice shall include the time and anticipated duration of the
interruption. Interruptions shall be scheduled at hours which create the least
inconvenience to the customer. The utility shall notify the board when sanitary
sewage service is interrupted. Except for emergencies, a utility shall not
interrupt sanitary sewage disposal service unless water service has been
disconnected at least 24 hours prior.
c. A utility shall retain records of
interruptions for a period of at least five years.
(6)
Separate class. Sanitary
sewage service shall be considered a separate class of service for ratemaking
purposes.
Notes
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