Iowa Admin. Code r. 199-21.16 - Incident reports regarding sanitary sewage disposal service
(1)
Notification. A sanitary sewage utility shall notify the board
about any incident involving:
a. An unlawful
or uncontained release of sewage into the environment;
b. A flood event affecting the utility's
plant or collection system;
c. A
cyberattack affecting the well-being of the utility, its customers, or the
environment; or
d. Any event that
causes serious adverse impact on the health of people or the environment or
interrupts service to the customer.
(2)
Information required.
The utility shall notify the board immediately, or as soon as practical, of any
reportable incident by emailing the duty officer at dutyofficer@iub.iowa.gov
or, when email is not available, by calling the board duty officer at
(515)745-2332. The person sending the email shall leave the telephone number of
a person who can provide the following information:
a. The name of the utility, the name and
telephone number of the person making the report, and the name and telephone
number of a contact person knowledgeable about the incident.
b. The location of the incident.
c. The time of the incident.
d. The number of deaths or personal injuries
and the extent of those injuries, if any.
e. The number of services interrupted.
f. A summary of the significant
information available to the utility regarding the likely cause of the incident
and the estimated extent of damage.
(3)
Normal service restored.
The utility shall notify the board when the incident has ended and normal
sanitary sewage service has been restored.
Notes
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No prior version found.