Iowa Admin. Code r. 199-27.11 - Notification of outages
(1)
Notification. The notification requirements in subrules
27.11(1) and 27.11(2) are for the timely collection of electric outage
information that may be useful to emergency management agencies in providing
for the safety and welfare of individual Iowa citizens. Each electric
cooperative and municipal electric utility shall notify the board when it is
projected that an outage may result in a loss of service for more than six
hours and the outage meets one of the following criteria:
a. Loss of service for more than six hours to
substantially all of a municipality, including the surrounding area served by
the same electric cooperative or municipal electric utility. An electric
cooperative or municipal electric utility may use loss of service within the
utility's service territory to 75 percent or more of customers within a
municipality, including the surrounding area served by the utility, to meet
this criterion;
b. A major event as
defined in subrule 27.1(4), except for notifications of emergency alerts from
regional transmission organizations or independent system operators;
or
c. Any other outage considered
significant by the electric cooperative or municipal electric utility. This
includes loss of service for more than six hours to significant public health
and safety facilities known to the electric cooperative or municipal electric
utility at the time of the notification.
(2)
Information required.
a. Notification shall be provided regarding
outages that meet the requirements of subrule 27.11(1) by notifying the board
duty officer by email at dutyofficer@iub.iowa.govor, in appropriate
circumstances, by telephone at (515)745-2332. Notification shall be made at the
earliest possible time after it is determined the event may be reportable and
should include the following information, as available:
(1) The general nature or cause of the
outage;
(2) The area
affected;
(3) The approximate
number of customers that have experienced a loss of electric service as a
result of the outage;
(4) The time
when service is estimated to be restored; and
(5) The name of the electric cooperative or
municipal electric utility, the name and telephone number of the person making
the report, and the name and telephone number of a contact person knowledgeable
about the outage. The notice should be supplemented as more complete or
accurate information is available.
b. The electric cooperative or municipal
electric utility shall provide to the board updates of the estimated time when
service will be restored to all customers able to receive service or of
significant changed circumstances, unless service is restored within one hour
of the time initially estimated.
c.
The electric cooperative or municipal electric utility shall notify the board
once service is fully restored to all customers after an outage meeting the
requirements of subrule 27.11(1).
Notes
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