Chapter 6 - COMPLAINT PROCEDURES

State Regulations
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Rule 199-6.1 - General inquiries
Rule 199-6.2 - Informal complaint procedures
Rule 199-6.3 - Processing the informal complaint
Rule 199-6.4 - Proposed resolution of an informal complaint
Rule 199-6.5 - Initiating formal complaint proceedings
Rule 199-6.6 - Applicable procedures
Rule 199-6.7 - Record
Rule 199-6.8 - Special procedures for complaints alleging unauthorized changes in telecommunications services

State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.