247 CMR, § 9.23 - Pharmacist Manager of Record

(1) A pharmacy shall designate a Manager of Record who is registered as a pharmacist in Massachusetts.
(2) A Manager of Record is responsible for the following:
(a) operation of the pharmacy in compliance with M.G.L. c. 112, §§ 24 through 42D, M.G.L. c. 94C, and 247 CMR 2.00: Definitions;
(b) the proper maintenance of records as required by M.G.L. c. 112, §§ 24 through 42D, M.G.L. c. 94C, and 247 CMR 2.00: Definitions;
(c) planning and maintaining adequate staffing that promotes patient safety;
(d) the establishment, monitoring, and enforcement of policies and procedures which maintain the standards of professional practice, compliance with state and federal laws and regulations governing the practice of pharmacy, and adequate staffing.
(e) the maintenance of records relating to the responsibilities of pharmacy technicians as outlined in 247 CMR 8.02(6);
(f) notification to the Board in writing of his/her termination or resignation as pharmacist Manager of Record within ten days;
(g) taking an inventory of controlled substances in Schedules II, III, IV and V, in accordance with 21 CFR § 1304.11;
(h) maintaining a copy of all standing orders used by the pharmacy; and
(i) ensuring technician training program is Board approved and up to date, if applicable.
(3) A Manager of Record of a retail drug store pharmacy may not be the Manager of Record of more than one pharmacy at a time.
(4) A Manager of Record shall work an average of at least 30 hours per week at the pharmacy he or she manages.
(5) Temporary Absence of a Manager of Record
(a) A pharmacy shall appoint an Interim Manager who is registered by the Board prior to any planned absence of the Manager of Record that is expected to last 30 days or longer.
(b) A pharmacy shall appoint an Interim Manager who is registered by the Board within five days of any unplanned absence of the Manager of Record that is likely to last 30 days or longer.
(c) Prior to his or her absence, a Manager of Record shall perform a controlled substances inventory that is signed by the Manager of Record and the Interim Manager. If the Manager of Record is unexpectedly not available, another registered pharmacist shall perform the controlled substances inventory.
(d) In the event a Manager of Record is away from his or her position for 100 days or more, the pharmacy shall submit an application for a change of Manager of Record.

Notes

247 CMR, § 9.23
Adopted by Mass Register Issue 1536, eff. 12/6/2024.

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