This regulation sets forth the minimum standards that must be
followed by licensees with respect to surveillance systems and monitor rooms.
The Executive Director may, in his sole discretion, require a licensee to
comply with surveillance system requirements that are more stringent than those
set forth in this regulation. The Director or Manager of Surveillance shall be
held responsible for the licensee's compliance with each section of this
regulation.
(a) Every licensee shall
install, maintain and operate at all times a surveillance system either
comprised of cameras, monitors, video recorders and a video printer; or an
alternative system approved by the Executive Director that provides the
coverage required by this regulation.
(b) The surveillance system must include date
and time generators that display on each recording the date and time of the
recorded events. The displayed date and time must not obstruct the recorded
view and shall periodically be synchronized, at least weekly, with all other
equipment in the monitor room.
(c)
With exception to satellite monitoring stations approved by the Executive
Director, all equipment utilized to monitor or record views of gaming
operations obtained by the surveillance system must be and remain located in
the monitor room. Monitor room equipment must have complete override of any
satellite monitoring or recording equipment approved by this section. The
entrance to the monitor room must be located away from the view of casino
employees and the general public.
(d) The monitor room must be staffed and the
surveillance equipment monitored at all times by trained surveillance
personnel.
1. A minimum of three (3)
surveillance personnel shall staff each shift in the monitor room of licensees
with 1,800 or greater gaming positions; licensees with less than 1,800 gaming
positions shall staff the monitor room with a minimum of two (2) surveillance
personnel.
(e) The
surveillance system, monitor room and its equipment must be directly and
securely wired in a way to resist tampering. An auxiliary power source must be
available and capable of providing uninterrupted power to the surveillance
system in the event of a power loss and provide sufficient lighting to operate
the surveillance system. The auxiliary power source shall be tested quarterly,
and a report maintained by the surveillance department.
(f) Each camera in the surveillance system
located in public gaming areas must be placed behind a smoked glass dome, a
one-way mirror or other similar material which conceals the camera from
view.
(g) The surveillance system
may view and record in black and white, except that pit transactions occurring
at the casino cage and views of roulette tables must be viewed and recorded in
color. S
(h) The video printer used
in the surveillance system must generate instantaneously upon command, a clear,
still black and white or color copy or photograph of the images depicted in any
recording made by the surveillance system.
(i) The licensee must have the capability of
creating first generation copies of any recording made by the surveillance
system. Copies, at a minimum, shall be one-half inch standard speed VHS format
or other format approved by the Executive Director.
(j) Every licensee shall maintain equipment
in the monitor room to provide an interface with the slot data and/or
accounting system that shall display signals sent from each of the licensee's
electronic gambling devices. At a minimum, the following signals shall be
displayed on such equipment: jackpot, machine door access, drop door access,
BVA door access, illegal machine access and auxiliary or compartment fill door
access.
(k) Areas covered by
multiplexed signals shall be limited to areas where slot machines are exposed
for play.
(l) Every licensee shall
maintain in the monitor room the following for inspection by the Executive
Director and his agents: Current revenue drop routes; current surveillance
system plans and/or schematics with a list of camera numbers, type and coverage
provided; the licensee's internal controls and procedures for all gaming
departments observed by the surveillance system.
(m) The individual responsible for the
operation of the Surveillance Department shall not share any duties with the
individual responsible for the operation of the Security Department. The duties
of the Security and Surveillance Departments shall be separate and distinct and
neither department nor individual responsible for either department shall have
supervisory authority over the other.
(n) Adequate lighting shall be present in all
areas of the casino floor, count rooms, and security interview rooms to enable
the surveillance system to provide clear viewing and reproductions.