12 CSR 40-50.030 - Redemption of Winning Tickets-Licensee and Player Responsibility and Disputes

PURPOSE: This rule addresses redemption amounts for winning tickets.

(1) Licensees shall redeem winning lottery tickets of six hundred dollars ($600) or less. The executive director may allow exceptions to the criterion in this paragraph.

(2) Licensees shall follow the procedures for validation of the tickets issued by the lottery before paying any prizes.

(3) Winning tickets over six hundred dollars ($600) shall be processed at a lottery office, the location(s) of which shall be published on the lottery's website.

(4) A Scratchers or draw games ticket is a bearer instrument until signed on the back by the owner(s).

(5) The owner(s) of a winning ticket must declare all other owners and the percentage of ownership for a winning ticket at the time of filing a claim with the lottery or presenting the ticket for validation to a retailer.

(6) The player, and not the lottery, shall be responsible for lost or stolen lottery tickets.

(7) The lottery shall not be responsible for tickets or game plays claimed by a player in error for a lower prize-

(A) Unless a specific game rule provides otherwise, a draw games game play may only be claimed for the highest prize category won;

(B) For purposes of calculation of a prize to be paid with respect to any prize in any game, the winning prize amount shall be rounded down to the nearest dollar.

(8) In the event of a dispute between the lottery and the owner(s) or bearer(s) of a lottery ticket as to whether the ticket is a winning ticket, and if the claimed prize is not paid, the director, solely at his/her option, may replace the disputed ticket with an unplayed ticket(s) of equivalent price from any current respective game. All decisions of the director as to winning tickets or any other disputes concerning the operation of the games are final and no administrative appeal shall be allowed.

Notes

12 CSR 40-50.030

AUTHORITY: sections 313.220 and 313.255, RSMo 2016.* Original rule filed Jan. 10, 1986, effective Jan. 20, 1986. Amended: Filed May 3, 1988, effective July 28, 1988. Amended: Filed Sept. 15, 1997, effective March 30, 1998. Amended: Filed July 15, 2014, effective Feb. 28, 2015. Amended: Filed Dec. 27, 2017, effective June 30, 2018.

AUTHORITY: sections 313.220 RSMo Cum. Supp. 1997 and 313.255, RSMo 1994* Original rule filed Jan. 10, 1986, effective Jan. 20, 1986. Amended: Filed May 3, 1988, effective July 28, 1988. Amended: Filed Sept. 15, 1997, effective March 30, 1998. Amended by Missouri Register January 15, 2015/Volume 40, Number 02, effective 2/28/2015 Amended by Missouri Register May 15, 2018/Volume 43, Number 10, effective 7/2/2018