Nev. Admin. Code § 704.2565 - "Significant service outage" defined
"Significant service outage" means:
1. For an electric utility, a forced outage
of at least 3,000 customer hours or any outage lasting more than 10 hours that
affects at least 50 customers.
2.
For a public utility that provides telecommunication services and which owns,
operates, leases or otherwise utilizes facilities in Nevada and has more than
20,000 access lines, any outage lasting more than 30 minutes that:
(a) In a city whose population is 20,000 or
more or in an unincorporated area of a county if the population of the entire
unincorporated area of the county is 20,000 or more, potentially affects at
least 900,000 user minutes of telecommunication service in Nevada as defined in
47
C.F.R. §
4.7(e);
(b) In a city whose population is less than
20,000 or in an unincorporated area of a county if the population of the entire
unincorporated area of the county is less than 20,000, potentially affects at
least 30,000 user minutes of telecommunication service in Nevada as defined in
47
C.F.R. §
4.7(e);
(c) Potentially affects at least 667 OC3
minutes in Nevada as defined in
47
C.F.R. §
4.7(d);
(d) Potentially affects any special offices
and facilities in Nevada as defined in
47
C.F.R. §
4.5(a) to (d),
inclusive; or
(e) Potentially
affects a 911 special facility in Nevada as defined in
47
C.F.R. §
4.5(e).
3. For a public utility which provides
telecommunication services and which owns, operates, leases or otherwise
utilizes facilities in Nevada and has 20,000 or less access lines, any outage
lasting more than 30 minutes that:
(a)
Potentially affects at least 30,000 user minutes of telecommunication service
in Nevada as defined in
47
C.F.R. §
4.7(e);
(b) Potentially affects at least 250 OC3
minutes in Nevada as defined in
47
C.F.R. §
4.7(d);
(c) Potentially affects any special offices
and facilities in Nevada as defined in
47
C.F.R. §
4.5(a) to (d),
inclusive; or
(d) Potentially
affects a 911 special facility in Nevada as defined in
47
C.F.R. §
4.5(e).
4. For a water utility, any unscheduled
outage resulting in water pressure of less than 5 pounds per square inch in any
water distribution main that affects service to 50 or more customers or lasts
more than 6 hours.
5. For a gas
utility, any unplanned outage that results in the interruption of service to 10
or more active customer accounts.
Notes
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