Nev. Admin. Code § 704.375 - Termination of service: Miscellaneous restrictions
1.
Except as otherwise provided in subsections 1 and 2 of NAC 704.350, a utility
may not terminate service to a customer on a weekend, on a holiday or on the
day before a weekend or a holiday.
2. Except as otherwise provided in
subsections 1 and 2 of NAC 704.350, an electric utility may terminate service
to an advanced service delivery meter customer between the hours of 7:30 a.m.
and 12:30 p.m. only.
3. Except as
otherwise provided in subsections 1 and 2 of NAC 704.350, a utility may not
terminate service to a customer if the utility has knowledge that the customer
or a permanent resident of the customer's household:
(a) Is confined to the location where service
is provided;
(b) Is on a life
support device which, to operate effectively at that location, requires service
to be provided by the utility; and
(c) Is likely to die without the aid of the
life support device if the utility terminates service.
4. An electric utility may not terminate
service to an advanced service delivery meter customer because of nonpayment if
the outstanding amount owed by the customer is $100 or less. Sierra Pacific
Power Company may not terminate service to a dual-billed gas and electric
customer in its northern Nevada service territory because of nonpayment if the
outstanding amount owed by the customer for electric or gas service, or for
combined gas and electric service, is $100 or less.
5. Except as otherwise provided in subsection
4, a utility may not terminate service to a customer because of nonpayment if
the outstanding amount owed by the customer is $50 or less.
6. If a utility intends to terminate service
to a customer or a multiunit residential complex because of nonpayment, the
utility shall postpone the termination if the termination would occur during a
forecasted period of extreme temperature for the local geographical area which
encompasses the location where service is provided and which typically
experiences similar temperature conditions as the location where service is
provided.
7. As used in this
section:
(a) "Forecasted period of extreme
temperature" means any period of 24 hours for which the National Weather
Service has issued a forecast predicting that, at some point during the period
of 24 hours, the outside temperature:
(1)
Within the northern Nevada service territory of Sierra Pacific Power Company
will be:
(I) Ninety-five degrees Fahrenheit
or higher for an electric customer who is subject to the provisions of NAC
704.390;
(II) One hundred five
degrees Fahrenheit or higher for an electric customer who is not subject to the
provisions of NAC 704.390;
(III)
Twenty degrees Fahrenheit or lower for an electric customer who is subject to
the provisions of NAC 704.390; or
(IV) Fifteen degrees Fahrenheit or lower for
an electric customer who is not subject to the provisions of NAC
704.390.
(2) Within the
southern Nevada service territory of Nevada Power Company will be:
(I) One hundred degrees Fahrenheit or higher
for an electric customer who is subject to the provisions of NAC 704.390 and
who lives in a mobile home constructed before January 1, 2000;
(II) One hundred three degrees Fahrenheit or
higher for an electric customer who is subject to the provisions of NAC 704.390
and who does not live in a mobile home constructed before January 1,
2000;
(III) One hundred five
degrees Fahrenheit or higher for an electric customer who is not subject to the
provisions of NAC 704.390;
(IV)
Twenty degrees Fahrenheit or lower for an electric customer who is subject to
the provisions of NAC 704.390; or
(V) Fifteen degrees Fahrenheit or lower for
an electric customer who is not subject to the provisions of NAC
704.390.
(3) Within the
service territory of any gas utility will be, for all customers:
(I) One hundred five degrees Fahrenheit or
higher; or
(II) Fifteen degrees
Fahrenheit or lower.
(b) "National Weather Service" means the
National Weather Service of the National Oceanic and Atmospheric Administration
of the United States Department of Commerce.
Notes
NRS 703.025, 704.1835, 704.210
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