Nev. Admin. Code § 704.419 - Postponement of termination upon agreement to pay delinquent bill

1. If the service of a customer is being terminated for nonpayment of a delinquent bill or any installment due on such a bill, the utility may postpone the termination, regardless of whether the customer is qualified to make deferred payments pursuant to NAC 704.413, if the utility determines that the customer is able to pay the amount owed and the customer signs a written agreement to make payment.

2. In determining whether a customer is able to pay the amount owed, the utility shall consider:

(a) The amount owed;

(b) The length of time the bill or installment is past due;

(c) The date the account was established;

(d) The history of payment maintained by the customer with the utility;

(e) The credit history of the customer;

(f) The period for payment;

(g) Any commitment of money made on behalf of the customer by a governmental agency or an organization that assists persons unable to pay their bills, whether or not the money has actually been disbursed;

(h) Whether the customer is elderly or a person with a disability;

(i) Any other extraordinary circumstances of the case; and

(j) Any information presented to the utility by the customer.

Notes

Nev. Admin. Code § 704.419

Added to NAC by Pub. Service Comm'n, eff. 1-5-89

NRS 703.025, 704.210