N.J. Admin. Code § 3A:54-4.6 - Complaints against a provider
(a) When the sponsoring
organization receives a complaint of alleged violation(s) of the Manual of
Requirements by a provider, other than child abuse or neglect, the sponsoring
organization shall investigate the complaint within 10 working days to determine
whether the complaint is substantiated and shall require the provider to abate any
violations found. The sponsoring organization shall advise complainants that
complaints may be made anonymously. The sponsoring organization's investigation
shall include an inspection of the home whenever such an inspection is necessary to
substantiate the complaint.
(b) If,
during the course of investigating an allegation of child abuse or neglect, the
Department determines that in order to protect the children it is necessary for the
Department to remove children from a provider's home, the sponsoring organization
shall suspend the Certificate of Registration, if the Office of Licensing recommends
such action.
(c) The sponsoring
organization shall maintain on file documentation of complaints against providers,
and a Complaint Investigation Report designated by the Office of Licensing
documenting the findings of the complaint.
(d) The sponsoring organization shall notify the
provider of the results of the complaint investigation in writing within 15 working
days after the report of the investigation has been finalized.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.