N.M. Code R. § 12.18.10.8 - MARKETING SITE REQUIREMENTS
A.
Small loan businesses operating one or more marketing site(s) shall be
responsible for providing all mandatory disclosures and consumer information as
required by Subsection C of
12.18.3.8 NMAC and Subsection A of
12.18.4.8 NMAC to consumers. The
required disclosures and consumer information shall be easily accessible to
consumers to review on a New Mexico specific web page maintained by the small
loan company. The small loan company must ensure active links to the New Mexico
specific web page are included on all company marketing sites utilized for
loans made to borrowers in New Mexico.
B. All small loan businesses operating one or
more marketing site(s) shall provide a disclosure in a location or locations on
the marketing site that will be easily accessible and visible to consumers
accessing such marketing site with the following words "TO REPORT A PROBLEM OR
COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL ________________." The blank
shall be filled in with a position title, address, phone number, and email
address of the company's problem resolution person.
C. The above shall also contain a separate
disclosure stating the following words, "New Mexico Only: This lender is
licensed and regulated by the New Mexico Regulation and Licensing Department,
Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe,
New Mexico 87504. To report any unresolved problems or complaints, contact the
division by telephone at (505) 476-4885 or visit the website:
www.rld.nm.gov/financial-institutions/."
Notes
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