(B) Notification.
(1) Notwithstanding paragraph (D)(13) of this rule, an MCO the MCE must notify ODM of any addition to or deletion from its provider panel network on an ongoing basis, and must follow the time restrictions contained in this paragraph unless the explanation of extenuating circumstances is accepted by ODM.
(2) At the direction of ODM, the
MCO MCE must submit evidence of the following:
(a) A copy of the provider's current licensure;
(b) Copies of written agreements with the provider, including but not limited to subcontracts Provider contracts, amendments, and the medicaid addendum as specified in paragraph (D) of this rule;
(c) Notification to ODM of any hospital subcontract provider contract for which a date of termination is specified; and
(d) The provider's medicaid provider number and provider reporting number, if applicable.
(3) The MCO MCE shall notify ODM in writing of the expiration, nonrenewal, or termination of any provider subcontract contract at least fifty-five calendar days prior to the expiration, nonrenewal, or termination of the subcontract provider contract in a manner and format directed by ODM. If the MCO MCE receives less than fifty-five calendar days' notice from the provider, the MCO MCE must inform ODM in writing within one working day of becoming aware of this information. The MCO must also comply with the following:
(a)(4) If the
subcontract provider contract is for a
hospital:
(i)(a) Forty-five calendar days prior to the effective date of the expiration, nonrenewal or termination of the hospital's subcontract provider contract, the MCO shall notify in writing all providers who have admitting privileges at the hospital of the impending expiration, nonrenewal, or termination of the subcontract provider contract and the last date the hospital will provide services to members under the MCO subcontract provider contract. If the MCO receives less than forty-five calendar days' notice from the hospital, the MCO shall send the notice within one working day of becoming aware of the expiration, nonrenewal, or termination of the subcontract provider contract.
(ii)(b) Forty-five calendar days prior to the effective date of the expiration, nonrenewal, or termination of the hospital's subcontract provider contract, the MCO shall notify in writing all members in the service area, or in an area authorized by ODM, of the impending expiration, nonrenewal, or termination of the hospital's subcontract provider contract. If the MCO receives less than forty-five calendar days' notice from the hospital provider, the MCO shall send the notice within one working day of becoming aware of the expiration, nonrenewal, or termination of the subcontract provider contract.
(iii)(c) The MCO shall submit a template for
member and
provider notifications to ODM along with the MCO's notification to ODM of the impending expiration, nonrenewal, or termination of the
hospital's
subcontract provider contract. The notifications shall comply with the following:
(a)(i) The form and content of the member notice must be prior-approved by ODM and contain an ODM designated toll-free telephone number members can call for information and assistance.
(b)(ii) The form and content of the provider notice must be prior-approved by ODM.
(iv)(d) ODM may require the MCO to notify additional members or providers if the impending expiration, nonrenewal, or termination of the hospital's subcontract provider contract adversely impacts additional members or providers.
(b)(5) If the
subcontract provider contract is for a
primary care provider (PCP):
(i)(a) The MCO shall include the number of members that will be affected by the change in the notice to ODM; and
(ii)(b) The MCO shall notify in writing all members who use or are assigned to the
provider as a PCP at least forty-five calendar days prior to the effective date of the change. If the MCO receives less than forty-five calendar days prior notice from the PCP, the MCO shall issue the notification within one working day of the MCO becoming aware of the expiration, nonrenewal, or termination of PCP's
subcontract provider contract. The form of the notice and its content must be prior-approved by ODM and must contain, at a minimum, all of the following information:
(a)(i) The PCP's name and last date the PCP is available to provide care to the MCO's members;
(b)(ii) Information regarding how members can select a different PCP; and
(c)(iii) An MCO telephone number members can call for further information or assistance.
(4)(6) ODM may require the MCO MCE to notify members or providers for of the expiration, nonrenewal, or termination of certain other provider subcontracts contracts that may adversely impact the MCO's MCE's members.
(5)(7) In order to ensure availability of services and qualifications of providers, ODM may require submission of documentation in accordance with paragraph (B) of this rule regardless of whether the MCO MCE subcontracts contracts directly for services or does so through another entity.
(6)(8) In the event that an MCO's the MCE's medicaid managed care program participation in a service area is terminated, the MCO MCE must provide written notification to its affected subcontracted contracted providers at least forty-five calendar days prior to the termination date, unless otherwise specified by ODM.
(D) subcontracts Provider contract specifications.
All subcontracts Provider contracts, including single case agreements, must include a medicaid addendum that has been approved by ODM. The medicaid addendum must include the following elements, appropriate to the service being rendered, as specified by ODM:
(1) An agreement by the provider to comply with the applicable provisions for record keeping and auditing in accordance with Chapter 5160-26 of the Administrative Code.
(2) Specification of the medicaid population and service areas, pursuant to the MCO's MCE's provider agreement or contract with ODM.
(3) Specification of the health care services to be provided.
(4) Specification that the
subcontract provider contract is governed by, and construed in accordance with all applicable laws, regulations, and contractual obligations of the
MCO MCE and:
(a) ODM shall notify the MCO MCE and the MCO MCE shall notify the provider of any changes in applicable state or federal law, regulations, waiver, or contractual obligation of the MCO MCE;
(b) The subcontract provider contract shall be automatically amended to conform to such changes without the necessity for written execution; and
(c) The MCO MCE shall notify the provider of all applicable contractual obligations.
(5) Specification of the beginning date and expiration date of the subcontract contract, or an automatic renewal clause, as well as the applicable methods of extension, renegotiation, and termination.
(6) Specification of the procedures to be employed upon the ending, nonrenewal, or termination of the subcontract contract, including an agreement by the provider to promptly supply all records necessary for the settlement of outstanding medical claims.
(7) Full disclosure of the method and amount of compensation or other consideration to be received by the provider from the MCO MCE.
(8) An agreement not to discriminate in the delivery of services based on the member's race, color, religion, gender, gender identity, genetic information, sexual orientation, age, disability, national origin, military status, ancestry, health status, or need for health services.
(9) An agreement by the
provider to not hold liable ODM or members in the event that the
MCO MCE cannot or will not pay for services performed by the
provider pursuant to the
subcontract contract with the exception that:
(a) Federally qualified health centers (FQHCs) and rural health clinics (RHCs) may be reimbursed by ODM in the event of MCO MCE insolvency.
(b) The
provider may bill the
member when the
MCO MCE has denied prior authorization or referral for services and the
following conditions
described in rule 5160-1-13.1 of the Administrative Code are met
.: (i) The member was notified by the provider of the financial liability in advance of service delivery.
(ii) The notification by the provider was in writing, specific to the service being rendered, and clearly states that the member is financially responsible for the specific service. A general patient liability statement signed by all patients is not sufficient for this purpose.
(iii) The notification is dated and signed by the member.
(10) An agreement by the
provider that with the exception of any
member co-payments the
MCO MCE has elected to implement in accordance with rule
5160-26-12 of the Administrative Code, the
MCO's MCE's payment constitutes payment in full for any covered service and the
provider will not charge the
member or ODM any co-payment, cost sharing, down-payment, or similar charge, refundable or otherwise. This agreement does not prohibit nursing facilities or home and community-based services waiver providers from collecting patient liability payments from members as specified in rules
5160:1-6-07 and
5160:1-6-07.1 of the Administrative Code or FQHCs and RHCs from submitting claims for supplemental payments to ODM as specified in Chapter 5160-28 of the Administrative Code. Additionally, the
MCO MCE and
the provider agree to the following:
(a) The
MCO MCE shall notify the
provider whether the
MCO MCE has elected to implement any
member co-payments and if, applicable, the circumstances in which
member co-payment amounts will be imposed in accordance with rule
5160-26-12 of the Administrative Code; and
(b) The
provider agrees that
member notifications regarding any applicable co-payment amounts must be carried out in accordance with rule
5160-26-12 of the Administrative Code.
(11) A specification that the provider and all employees of the provider are duly registered, licensed or certified under applicable state and federal statutes and regulations to provide the health care services that are the subject of the subcontract contract, and that provider and all employees of the provider have not been excluded from participating in federally funded health care programs.
(12) An agreement that MyCare Ohio ODM administered home and community based services (HCBS) waiver providers are currently enrolled as ODM providers with an active status in accordance with rule 5160-58-04 agency 5160 of the Administrative Code, and all other providers are either currently enrolled as ODM providers and meet the qualifications specified in paragraph (C) of this rule, or they are in the process of enrolling as ODM providers;
(13) A stipulation that the
MCO MCE will give the
provider at least sixty-days' prior notice in writing for the nonrenewal or termination of the
subcontract contract except in cases where an adverse finding by a regulatory agency or health or safety risks dictate that the
subcontract contract be terminated sooner or when the contract is temporary in accordance with 42 C.F.R.
438.602 (October 1,
2019 2021) and the
provider fails to enroll as an ODM
provider within one hundred twenty days.
(14) A stipulation that the
provider may nonrenew or terminate the
subcontract contract if one of the following occurs:
(a) The provider gives the MCO MCE at least sixty days prior notice in writing for the nonrenewal or termination of the subcontract contract, or the termination of any services for which the provider is contracted. The effective date for any nonrenewal or termination of the subcontract contract, or termination of any contracted service must be the last day of the month.
(b) ODM has proposed action to terminate, nonrenew, deny or amend the MCO's
provider agreement in accordance with rule
5160-26-10 of the Administrative Code, regardless of whether this action is appealed. The
provider's termination or nonrenewal written notice must be received by the
MCO MCE within fifteen working days prior to the end of the month in which the
provider is proposing termination or nonrenewal. If the notice is not received by this date, the
provider must agree to extend the termination or nonrenewal date to the last day of the subsequent month.
(15) The provider's agreement to serve members through the last day the subcontract contract is in effect.
(16) The provider's agreement to make the medical records for medicaid eligible individuals available for transfer to new providers at no cost to the individual.
(17) A specification that all laboratory testing sites providing services to members must have either a current clinical laboratory improvement amendments (CLIA) certificate of waiver, certificate of accreditation, certificate of compliance, or certificate of registration along with a CLIA identification number.
(18) A requirement securing cooperation with the MCO's quality assessment and performance improvement (QAPI) program in all its provider subcontracts contracts and employment agreements for physician and nonphysician providers.
(19) An agreement by the
provider and
MCO MCE that:
(a) The
MCO MCE shall disseminate written policies in accordance with the requirements of 42 U.S.C.
1396a(a)(68) (as in effect
July 1, 2020 July 1, 2022) and section
5162.15 of the Revised Code, regarding the reporting of false claims and whistleblower protections for employees who make such a report, and including the
MCO's MCE's policies and procedures for detecting and preventing
fraud,
waste, and
abuse; and
(b) The
provider agrees to abide by the
MCO's MCE's written policies related to the requirements of 42 U.S.C.
1396a(a)(68) (as in effect
July 1, 2020 July 1, 2022) and section
5162.15 of the Revised Code, including the
MCO's MCE's policies and procedures for detecting and preventing
fraud,
waste, and
abuse.
(20) A specification that hospitals and other providers must allow the
MCO MCE access to all
member medical records for a period of not less than
eight- ten years from the date of service or until any audit initiated within the
eight ten year period is completed and allow access to all record-keeping, audits, financial records, and medical records to ODM or its designee or other entities as specified in rule
5160-26-06 of the Administrative Code.
(21) A specification, appearing above the signature(s) on the signature page in all PCP subcontracts contracts, stating the maximum number of MCO members that each PCP can serve at each practice site for that MCO.
(22) A specification that the
provider must cooperate with the ODM external quality reviews required by 42 C.F.R.
438.358 (October 1,
2019 2021) and on-site audits as deemed necessary based on ODM's periodic analysis of financial, utilization,
provider panel network and other information.
(23) A specification that the
provider must be bound by the same standards of confidentiality that apply to ODM and the state of Ohio as described in rule
5160-1-32 of the Administrative Code, including standards for unauthorized uses of or disclosures of
protected health information (PHI).
(24) A specification that any third party administrator (TPA) must include the elements of paragraph (D) of this rule in its subcontracts contracts and ensure that its subcontracted contracted providers will forward information to ODM as requested.
(25) A specification that home health providers must meet the eligible provider requirements specified in Chapter 5160-12 of the Administrative Code and comply with the requirements for home care dependent adults as specified in section 121.36 of the Revised Code.
(26) A specification that PCPs must participate in the care coordination requirements outlined in rule
5160-26-03.1 of the Administrative Code.
(27) A specification that the
provider in providing health care services to members must identify and where necessary arrange, pursuant to the mutually agreed upon policies and procedures between the
MCO MCE and
provider, for the following at no cost to the
member;
(a) Sign language services; and
(b) Oral interpretation and oral translation services.
(28) A specification that the
MCO MCE agrees to fulfill the
provider's responsibility to
mail or personally deliver issue notice of the
member's right to request a
state hearing whenever the
provider bills a
member due to the
MCO's MCE's denial of payment of a service, as specified in rules
5160-26-08.4 and 5160-58- 08.4 of the Administrative Code, utilizing the procedures and forms as specified in Chapter
5160 5101:6-2 of the Administrative Code.
(29) The
provider's agreement to contact the twenty-four-hour post-stabilization services phone line designated by the
MCO MCE to request authorization to provide post-stabilization services in accordance with rule
5160-26-03 of the Administrative Code.
(30) A specification that the
MCO MCE may not prohibit or otherwise restrict a
provider, acting within the lawful scope of practice, from advising or advocating on behalf of a
member who is his or her patient for the following:
(a) The member's health status, medical care, or treatment options, including any alternative treatment that may be self-administered;
(b) Any information the member needs in order to decide among all relevant treatment options;
(c) The risks, benefits, and consequences of treatment versus non-treatment; and
(d) The member's right to participate in decisions regarding his or her health care, including the right to refuse treatment, and to express preferences about future treatment decisions.
(31) A stipulation that the provider must not identify the addressee as a medicaid recipient on the outside of the envelope when contacting members by mail.
(32) An agreement by the provider that members will not be billed for missed appointments.
(33) An agreement that in the performance of the subcontract contract or in the hiring of any employees for the performance of services under the subcontract contract, the provider shall not by reason of race, color, religion, gender, gender identity, genetic information, sexual orientation, age, disability, national origin, military status, health status, or ancestry, discriminate against any citizen of Ohio in the employment of a person qualified and available to perform the services to which the subcontract contract relates.
(34) An agreement by the provider that it shall not in any manner, discriminate against, intimidate, or retaliate against any employee hired for the performance of services under the subcontract contract on account of race, color, religion, gender, gender identity, genetic information, sexual orientation, age, disability, national origin, military status, health status, or ancestry.
(35) Notwithstanding paragraphs (D)(13) and (D)(14) of this rule, in the event of a hospital's proposed nonrenewal or termination of a hospital subcontract contract, an agreement by the subcontracted contracted hospital to notify in writing all providers who have admitting privileges at the hospital of the impending nonrenewal or termination of the subcontract contract and the last date the hospital will provide services to members under the MCO MCE contract. The subcontracted contracted hospital must send this notice to the providers with admitting privileges at least forty-five calendar days prior to the effective date of the nonrenewal or termination of the hospital subcontract contract. If the contracted hospital issues less than forty-five days prior notice to the MCO MCE, the notice to providers with admitting privileges must be sent within one working day of the subcontracted contracted hospital issuing notice of nonrenewal or termination of the subcontract contract.
(36) An agreement by the
provider to supply, upon request, the business transaction information required under 42 C.F.R.
455.105 (October 1,
2019 2021).
(37) An agreement by the provider to release to the MCO, ODM or ODM designee any information necessary for the MCO MCE to perform any of its obligations under the ODM provider agreement, including but not limited to compliance with reporting and quality assurance requirements.
(38) An agreement by the
provider that its applicable facilities and records will be open to inspection by the
MCO MCE, ODM
, or
its ODM's designee, or other entities as specified in rule
5160-26-06 of the Administrative Code.