Or. Admin. R. 414-205-0160 - Complaints
(1) The Child Care
Licensing Division will respond to complaints made on registered and illegal
providers, and will cooperate with law enforcement or other agencies in
response to allegations of child abuse or noncompliance.
(a) Any and all complaints may result in an
on-site assessment at the family child care home;
(b) All serious complaints will result in an
on-site assessment at the family child care home;
(c) Complaints alleging child abuse or
neglect will be reported to the Department of Human Services Child Welfare
(DHS) or local law enforcement agencies.
(2) New applicants for registration will be
given a copy of CCLD's complaint procedures at the time of the on-site health
and safety review. The complaint procedures are also available upon
request.
Notes
Statutory/Other Authority: ORS 329A.260
Statutes/Other Implemented: ORS 329A.260
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(1) The Child Care Licensing Division will respond to complaints made on registered and illegal providers, and will cooperate with law enforcement or other agencies in response to allegations of child abuse or noncompliance.
(a) Any and all complaints may result in an on-site assessment at the family child care home;
(b) All serious complaints will result in an on-site assessment at the family child care home;
(c) Complaints alleging child abuse or neglect will be reported to the Department of Human Services Child Welfare (DHS) or local law enforcement agencies.
(2) New applicants for registration will be given a copy of CCLD's complaint procedures at the time of the on-site health and safety review. The complaint procedures are also available upon request.
Notes
Statutory/Other Authority: ORS 329A.260
Statutes/Other Implemented: ORS 329A.260