31 Pa. Code § 146.6 - Standards for prompt investigation of claims

Every insurer shall complete investigation of a claim within 30 days after notification of claim, unless the investigation cannot reasonably be completed within the time. If the investigation cannot be completed within 30 days, and every 45 days thereafter, the insurer shall provide the claimant with a reasonable written explanation for the delay and state when a decision on the claim may be expected.

Notes

31 Pa. Code § 146.6

The provisions of this § 146.6 adopted December 15, 1978, effective 12/16/1978, 8 Pa.B. 3575.