16 Tex. Admin. Code § 401.368 - Lottery Ticket Vending Machines
(a)
No sales agent may distribute or sell lottery game tickets from a lottery
ticket vending machine, except those lottery ticket vending machines supplied
and placed by the commission. For purposes of this section lottery ticket
vending machine is defined as a ticket dispensing machine that dispenses
lottery game tickets without the assistance of a sales agent's
personnel.
(b) Lottery ticket
vending machines may be placed by the commission in a sales agent's location
based upon criteria established by the executive director. The criteria may
include consideration of the location of the sales agent, the type of the sales
agent's location, e.g., grocery store, the size of the sales agent's location,
and minimum sales criteria that shall be provided to the sales agents prior to
implementation of such criteria.
(c) A lottery sales agent must maintain the
minimum sales criteria established by the executive director in order to obtain
and retain a lottery ticket vending machine. A sales agent who does not
maintain minimum sales in accordance with such sales criteria may be placed in
a sales review period unless good cause exists as determined by the executive
director. After the sales agent's sales review period has expired, the sales
agent's sale of lottery game tickets shall be reviewed. If the sales agent has
not maintained the minimum sales in accordance with the minimum ticket sales
criteria during such sales review period, the commission or commission's
designated representative may remove the lottery ticket vending
machine.
(d) The minimum sales
criteria established by the executive director shall be provided to the sales
agents at least 30 days prior to imposition of such minimum sales
criteria.
(e) Lottery ticket
vending machines may only be placed within the sales agent's location in a site
approved by the commission.
(f) A
lottery sales agent may redeem any lottery prize of less than $600.
(g) Every lottery sales agent location
equipped with a lottery ticket vending machine(s) will be provided a remote
shut off device to allow for the control of sales transactions.
(h) A lottery sales agent shall keep the
lottery ticket vending machine stocked with printer supplies and
tickets.
(i) A lottery sales agent
shall provide designated sales reports to the commission or the commission's
designated representative(s).
(j) A
lottery sales agent shall undergo required training relating to the use and
maintenance of lottery ticket vending machines prior to ticket sales from the
lottery ticket vending machine.
(k)
A lottery sales agent shall allow commission designated service technicians
access to the lottery ticket vending machine to allow service and repair of the
lottery ticket vending machine.
(l)
A sales agent is expected to make every reasonable effort to provide player
resolution at the retail location if a player's lottery purchase, or attempted
purchase, from a lottery vending machine results in a need to refund the
player's money. The sales agent is to contact the Lottery Operations Division
for service to resolve a mechanical error and the commission to request any
refund due to player reimbursement. Resolution due to player errors or requests
for ticket cancellations must follow the specific lottery game rule for the
game played.
Notes
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