26 Tex. Admin. Code § 259.309 - Training of CMA Staff Persons and Volunteers

(a) A CMA must ensure that:
(1) a CMA staff person completes training as described in the Community Living Assistance and Support Services Provider Manual;
(2) a CMA staff person completes training on the CLASS Program and CFC, including the requirements of this chapter and the CLASS Program services and CFC services described in § 259.7 of this chapter (relating to Description of the CLASS Program and CFC Option); and
(3) a case manager completes a comprehensive non-introductory person-centered service planning training developed or approved by HHSC within six months after the case manager's date of hire.
(b) A CMA must:
(1) ensure that each CMA staff person and volunteer:
(A) is trained on and knowledgeable of:
(i) acts that constitute abuse, neglect, and exploitation;
(ii) signs and symptoms of abuse, neglect, and exploitation; and
(iii) methods to prevent abuse, neglect, and exploitation;
(B) is instructed to report to HHSC immediately, but not later than 24 hours, after having knowledge or suspicion that an individual has been or is being abused, neglected, or exploited, by:
(i) calling the HHSC toll-free telephone number, 1-800-458-9858; or
(ii) using the HHSC online Texas Unified Licensure Information Portal; and
(C) is provided with the instructions described in subparagraph (B) of this paragraph in writing;
(2) conduct the activities described in paragraph (1)(A) - (C) of this subsection:
(A) within one year after the person's most recent training on abuse, neglect, and exploitation and annually thereafter, if the CMA staff person or volunteer was hired before July 1, 2019; or
(B) before assuming job duties and annually thereafter, if the CMA staff person or volunteer is hired on or after July 1, 2019; and
(3) document:
(A) the name of the person who received the training required by this subsection;
(B) the date the training was conducted; and
(C) the name of the person or organization who conducted the training.

Notes

26 Tex. Admin. Code § 259.309
Adopted by Texas Register, Volume 48, Number 04, January 27, 2023, TexReg 0388, eff. 1/30/2023; Amended by Texas Register, Volume 50, Number 19, May 9, 2025, TexReg 2814, eff. 5/13/2025

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