Utah Admin. Code R590-190-6 - Failure to Acknowledge Communication
(1) An insurer shall acknowledge receiving a
notice of loss within 15 days of receipt unless:
(a) payment is made within 15 days of a
notice of loss; or
(b) the insurer
reasonably explains the failure to acknowledge receipt.
(2) Notice given to an agent of an insurer is
notice to the insurer.
(3) Within
15 days, an insurer shall provide a substantive response to a claimant if a
response has been requested.
(4)
Upon receiving a notice of loss, an insurer shall, within 15 days, provide any
necessary claim forms, instructions, and reasonable assistance so that a first
party claimant can comply with the policy.
Notes
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