14 Va. Admin. Code § 7-10-60 - Duties of certified application counselors
A certified application counselor certified by a CDO shall:
1. Provide information to individuals
and employees about the full range of qualified health plan or qualified dental
plan options and insurance affordability programs for which they are eligible,
including providing fair, impartial, and accurate information that assists
consumers with submitting the eligibility application; clarify the distinctions
among health coverage options, including qualified health plans or qualified
dental plans; and help consumers make informed decisions during the health
coverage selection process;
2.
Assist individuals and employees to apply for coverage in a qualified health
plan or qualified dental plan through the exchange and for insurance
affordability programs;
3. Help to
facilitate enrollment of eligible individuals in a qualified health plan or
qualified dental plan and any insurance affordability programs; and
4. Adhere to all the requirements and
responsibilities set forth by the CDO or the exchange in the performance of the
certified application counselor's duties under this chapter.
Notes
Statutory Authority: 12.1-13, 38.2-223, and 38.2-6515 of the Code of Virginia.
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